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Surveys

Survicate ✓

AI surveys: Create fast, analyze effortlessly.

Source rating 3.0 (1) 1.4k views 3 saves 1 comments Freemium
AI-powered Surveys Data Analysis Customer Experience Tracking
More categories (4)
User Research Feedback Collection CES Surveys
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Free + from $99/mo

Verdict

A quick read before you dig into the full page.

Best if
AI surveys: Create fast, analyze effortlessly
Skip if
Limited response export options
Pick this when
Quick survey creation

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Overview

Survicate is an AI-powered tool designed to collect and analyze survey data. With this tool, surveys can be created quickly, enabling users to gain insights without being overwhelmed by data.

It features several types of surveys including email surveys, website feedback surveys, in-product surveys, and mobile in-app surveys. These different methods allow for wide-ranging user research and feedback collection.

In terms of visualizing and understanding the collected data, Survicate provides various metrics such as the Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).

These allow users to measure and track customer experiences at different touchpoints. To better aid the application of these insights, Survicate also offers integration capabilities with everyday tools.

It also features a library of over 400 professional survey templates to assist with user research projects. Updated features are released monthly, facilitating continuous improvements and advancements in the quest for customer insights.

Survicate caters to different user roles including product managers, marketing managers and customer experience managers. The tool helps in collecting contextual product feedback, conducting market research, evaluating the customer journey and measuring customer satisfaction among other uses.

Survicate website

Access & connections

Where you can use Survicate.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • API
  • Tabular
  • Text

Output

  • Tabular
  • API
  • Text

Pros & cons

Pros

  • Quick survey creation
  • Multiple survey types
  • Wide-ranging user research
  • Features email surveys
  • Website feedback surveys
  • Inproduct surveys
  • Mobile in-app surveys
  • Provides NPS metrics
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  • Provides CSAT metrics
  • Provides CES metrics
  • Tracks customer experiences
  • Integration capabilities
  • 400+ professional templates
  • Monthly feature updates
  • Caters to various roles
  • Collects contextual product feedback
  • Conducts market research
  • Evaluates customer journey
  • Measures customer satisfaction
  • Not overwhelmed by data
  • Helps unlock insights faster
  • Native integrations
  • JavaScript API
  • Responses Export API
  • Webhooks Integration
  • Tag Manager Integration
  • Survey template suggestions
  • Live chat support
  • Speedy survey analysis
  • Automatically groups and summarizes responses
  • Effortless surveys
  • Customizable filters for targeting
  • Multiple tool integrations
  • Automatic monthly product updates
  • Easy setup
  • Role-based survey templates
  • Efficient feedback analysis
  • Continuous improvement of features
  • Optimizes user experience
  • Evaluates customer journey
  • Guide product roadmap
  • Personalized content for higher conversions

Cons

  • No offline surveys
  • Limited metrics provided
  • No chatbot surveys
  • lack of multilingual support
  • Poor integration with CRM
  • Limited survey templates
  • No survey branching
  • No sentiment analysis capability
Show 2 more
  • Limited response export options
  • Lacks advanced analytics

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Releases 1

Initial release March 1, 2024 Current
Initial release of Survicate.

Imported reviews 1

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Roman Melnyk Dec 9, 2024 v@ initial release

Can't understand SAAS that require registration only with business email. I never enter my business email.

FAQ 12

What is Survicate?
Survicate is an AI-powered tool designed to gather and analyze survey data. The software allows users to create different types of surveys swiftly and efficiently. It caters to various user roles including product managers, marketing managers, and customer experience managers, offering functions like contextual product feedback collection, market research, customer journey evaluation, and customer satisfaction measurement.
How is Survicate powered by AI?
Survicate utilizes AI technology to automatically analyze survey responses and categorize them into relevant topics. This eliminates the need for manual sifting through each response. The AI also aids in the creation of surveys; users can provide a brief goal description and the AI will generate a ready-to-launch survey, picking the appropriate question types for you. Furthermore, the AI provides template suggestions, aiding in finding the perfect survey template for a user's case.
What types of surveys does Survicate support?
Survicate supports several types of surveys including email surveys, website feedback surveys, in-product surveys, and mobile in-app surveys. This offers users a wide range and flexibility in user research and feedback collection.
How does Survicate analyze and present survey data?
Survicate presents the collected survey data in the form of various metrics such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). These metrics allow users to measure and track customer experiences at different touchpoints. The AI feature also groups and summarizes responses, providing quick access to feedback topics and insights from open-ended questions.
How do I create a survey in Survicate?
Creating a survey in Survicate involves describing your goal, based on which the AI generates a ready-to-launch survey. The AI chooses the right question type based on the goals. Furthermore, Survicate boasts of a comprehensive template library with over 400 professional survey templates to assist in the survey creation process.
What metrics does Survicate provide for data analysis?
Survicate provides various metrics for data analysis. These include the Net Promoter Score (NPS), which measures customer loyalty, the Customer Satisfaction Score (CSAT) that measures how satisfied customers are with a company's products or services, and the Customer Effort Score (CES) which gauges the ease of interaction with the company.
What integration capabilities does Survicate offer?
Survicate offers integration capabilities with various everyday tools. These include software like HubSpot, Google Analytics, Mailchimp, Amplitude, Salesforce, Zendesk, and more. Furthermore, it also supports data exchange through custom integrations like Zapier, Webhooks, and JavaScript API.
How often are new features updated in Survicate?
Survicate frequently updates its features for continuous improvements, with major releases occurring every month. This ensures that the users have access to the latest tools and advancements.
In what capacities can I use Survicate within my role?
Survicate caters to different roles such as product managers, marketing managers, and customer experience managers. Product managers can use Survicate to run user research and feedback surveys throughout the product funnel. Marketing managers can understand their target audience better and optimize their marketing strategy using the insights provided by Survicate. Customer Experience managers can use it to evaluate the customer journey and measure customer satisfaction.
Does Survicate have any templates for creating surveys?
Survicate features a library of over 400 professional survey templates to assist users in creating various types of surveys for their user research projects. The AI further assists in finding a template that best fits a user's use case.
How can Survicate assist in market research?
Survicate assists in market research through its robust survey creation and analysis features. It allows marketing managers to understand their target audience better, create personalized content, and optimize their marketing strategies with actionable insights derived from the survey data.
How does Survicate aid in evaluating the customer journey?
Survicate aids in evaluating the customer journey by allowing CX Managers to run user research and feedback surveys across different user touchpoints. It provides metrics like the Customer Satisfaction Score (CSAT) and Customer Effort Score (CES) that help identify pain points and areas for improvement in the customer journey.
Survicate Free + from $99/mo
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