Surveys

TheySaid ✓

Conversational AI surveys, interviews, user tests, polls

Source rating 5.0 (63) 24k views 160 saves 80 comments Freemium
More categories (4)

Verdict

A quick read before you dig into the full page.

Best if
Conversational AI surveys, interviews, user tests, polls
Skip if
Single-question survey limitation
Pick this when
Transforms surveys into conversations

Considering empirio.ai instead? Compare side by side

Overview

We're the team that built UserTesting (IPO in 2021), and now we're back with TheySaid to topple the survey + forms category with AI. We're not your grandpa's survey tool, not even close.

With TheySaid, users give feedback while chatting with AI, which gives you 10x more insights. The insights you need to:

- Improve on product market fit
- Stay close to customer needs and pain points
- Iterate on pricing
- Improve the quality of your product
- Catch disengaged employees early

TheySaid brings SO MANY new features based on your feedback. Here are the highlights:
- Tell us what you want to learn, AI will create your project for you
- Control how AI asks follow ups while users answer your questions
- Take action in real time with AI-generated action items
- Analyze themes and insights across all of your responses

Getting started is effortless. No setup, no learning curve. Just sign up, launch your survey, and start receiving rich insights delivered exactly where and when you need them, ready to guide your next strategic move.

Ready to ditch forms and start real conversations? Try TheySaid
TheySaid website

Best for

Short scenarios where TheySaid tends to shine.

  • Conversational AI surveys, interviews, user tests, polls

Example outputs 1

Sample generations and before/after results for TheySaid.

Access & connections

Where you can use TheySaid.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Tabular
  • Text

Output

  • Text

Pros & cons

Pros

  • Transforms surveys into conversations
  • Enhances real-time data analysis
  • Improves survey engagement
  • Automated complete project generation
  • Identifies key themes in feedback
  • Automates interviews with adaptive questions
  • Designs user tests for usability insights
  • Summarizes feedback promptly
Show 16 more
  • Compiles all feedback in one spot
  • Suitable for various sectors
  • Dynamic Surveys
  • Automated Research
  • 50-100X More responses than traditional surveys
  • 1-5% Increase in Net Revenue Retention
  • 34% More actionable feedback
  • Can embed survey questions anywhere
  • Scans website in seconds
  • Sends surveys through existing outreach tools
  • Features surveys on website
  • Recommends tailored questions based on best practices
  • Interactive, hands-free survey experience
  • Integrates with multiple touchpoints in customer journey
  • Data is secure, SOC 2 Type II certified
  • Delivers surveys via your existing channels

Cons

  • Single-question survey limitation
  • May overwhelm with multiple questions
  • Dependence on user interaction
  • No clear data storage overview
  • Ambiguity in user anonymity
  • No manual data entry option
  • Unclear on integration capabilities

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Releases 1

Initial release July 23, 2025 Current
Initial release of TheySaid.

Imported reviews 12

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Diego advertising Oct 28, 2025 v@ initial release

love how it surfaces what your audience actually thinks. super useful for refining tone and messaging before scaling an ad or campaign.

Will Gill Oct 13, 2025 v@ initial release

Really useful for understanding what your audience actually thinks. Great way to refine campaigns and messaging based on real feedback.

Charlotte Richardson Jul 24, 2025 v@ initial release

We have customers across Europe and Asia, and with TheySaid, we didn’t have to build separate surveys for each region. The AI just picks up on the user’s language and responds accordingly .. it feels native. Super helpful for scaling feedback without doubling our work. Honestly, it’s one of the smartest features I’ve seen in a survey tool.

Samuel Morris Jul 24, 2025 v@ initial release

"Looks super promising Can’t wait to explore more.
Just tried out TheySaid for the first time and honestly, the potential here is huge. The AI survey experience felt really smart and conversational not like the usual boring forms. If the backend insights are as good as the front-end experience, this could seriously change how teams collect and use feedback."

Nancy Brown Jul 24, 2025 v@ initial release

Huge congrats to the TheySaid team. We’ve tested a LOT of feedback tools over the years — this one feels fresh, modern, and actually built for today’s workflows. If you care about real-time, actionable insights, try it.

Cora Evie Jul 24, 2025 v@ initial release

Looks promising!

Rose Una Jul 24, 2025 v@ initial release

Tested it — 10/10.

Janet Gardon Jul 24, 2025 v@ initial release

Might be great for post-demo follow-ups.

Vera Adams Jul 24, 2025 v@ initial release

Heard some chatter about this!

Jack Foster Jul 24, 2025 v@ initial release

This caught my attention — feels like something we might actually use with our customers

Theodore Leo Jul 24, 2025 v@ initial release

This AI interviews better than I do in job interviews lol

Ezra Leo Jul 24, 2025 v@ initial release

Looks great — just wondering how it handles edge cases.

FAQ 12

What is TheySaid?
Chris Hicken
🛠️ 1
tool
🙏 10
karma
wrote:
TheySaid is an innovatively designed AI-driven platform that transforms traditional single-question surveys into dynamic, real-time conversations. It leverages artificial intelligence to manage the entire feedback experience, from the proposal of the research aim to the final data analysis. Its real differentiator is its ability to adapt questions based on responses to uncover in-depth insights, and create one-on-one chat experiences with AI, effectively making the survey experience more engaging and personalized.
How does TheySaid work?
Chris Hicken
🛠️ 1
tool
🙏 10
karma
wrote:
TheySaid operates by first allowing users to propose their research aim. It then uses its inbuilt AI capabilities to generate a comprehensive survey that revolves around that aim. As user responses begin pouring in, TheySaid's AI evaluates each one, identifying key themes and insights that might need attention. It also evaluates responses to ascertain if any actions need to be taken. TheySaid can automate interviews using a set of AI-driven questions, and also facilitates user testing to gather insights on usability, design, and user experience.
Is TheySaid safe?
Chris Hicken
🛠️ 1
tool
🙏 10
karma
wrote:
TheySaid is SOC II Type 2, ISO 27001 and GDPR compliant, with a HIPPA certification expected in February 2025. TheySaid gives you full control over the AI, including the data you use to train your custom AI and how AI is allowed to interact with your Users.
How does TheySaid enhance survey engagement?
TheySaid enhances survey engagement by transforming traditional single-question surveys into dynamic, real-time conversations with its state-of-the-art AI. Users can engage in one-on-one chats with the AI, and the AI has the capacity to adapt its questions based on user responses. This creates a lively, engaging and personalized experience for the user, effectively making the survey a conversation rather than a task. Furthermore, the AI's ability to identify key themes and uncover profound insights from responses enhances the overall user engagement.
How is TheySaid different from traditional survey tools?
Unlike traditional survey tools, TheySaid employs artificial intelligence to manage the entire feedback experience. It goes beyond asking predetermined questions and receiving answers, instead it generates dynamic conversations by adapting its questions based on user responses. It also offers a one-on-one chat feature with AI. Moreover, TheySaid's AI doesn't just collect responses, it performs an in-depth analysis of feedback to identify key themes and insights, as well as evaluate whether actions need to be taken based on these responses, providing a comprehensive, insightful, and engaging feedback experience.
Who can uses TheySaid?
Chris Hicken
🛠️ 1
tool
🙏 10
karma
wrote:
Anyone who needs to gather feedback from someone else is a customer of TheySaid AI. This can be marketers looking to understand customer preferences, sales teams who want to do win-loss analysis, product and design teams who want to validate ideas, human resources teams who want to collect employee feedback, engineering teams who want to understand the impact of tech debt on user experience, school administrators who want to collect student feedback, non-profit fundraisers who want to gather donor feedback, or even single people who want to get feedback on their dating profile.
How does TheySaid analyze real-time data?
TheySaid uses its AI software to analyze real-time data. As the responses start to come through, the AI reviews each response and performs real-time analysis to identify key themes and insights which may require attention. It also evaluates each response to identify if any actions need to be taken based on these responses. This effective real-time data analysis allows users to get feedback quickly and make immediate, informed decisions.
How can users interact with TheySaid's AI?
Users can interact with TheySaid’s AI in two main ways. Firstly, they respond to AI-driven questions that have been designed around their proposed research aim. The AI then further engages with the user by adapting its questions based on their responses. Furthermore, users get a chance to engage in a one-on-one chat with the AI, thereby creating an insightful, personalized experience for them.
How does TheySaid automates interviews?
TheySaid automates interviews through its unique AI software. Based on user responses, the AI generates a set of questions and propels the conversation forward. These questions have the ability to adapt and evolve based on the user's responses, allowing the interview to explore various facets and angles. Through this process, TheySaid essentially outsources the role of an interviewer to its AI.
What types of insights can TheySaid uncover based on responses?
TheySaid can uncover various types of insights based on user responses. Its AI reviews each response and evaluates whether actions need to be taken, effectively forecasting potential trends or problem areas. The AI-driven questions adapt based on responses, facilitating the exploration of different depths to uncover profound insights. This includes key themes, pain points, preferences, satisfaction levels, and more, all depending on the research aim proposed by the user.
What kinds of feedback can I gather with TheySaid?
Chris Hicken
🛠️ 1
tool
🙏 10
karma
wrote:
TheySaid AI Conversations can be used to gather 4 kinds of feedback:
1) AI Surveys - a series of rating scale, multiple choice, ranking or open-ended questions.
2) AI Interviews - a conversation with Users that that goes in depth about their experiences and opinions.
3) AI Pulses - a single-question survey to take the pulse of Users (NPS, CSAT, CES, CPV).
4) AI Polls - supercharge your polls by asking users why they answered the way they did.
How does TheySaid identify key themes from user feedback?
TheySaid uses AI to identify key themes from user feedback. As responses come in, the AI system reviews and analyzes each response individually. It then identifies key themes and insights requiring attention from that data. This precise identification allows for understanding patterns, interests, and potential issues, enabling necessary actions.
TheySaid Free + from $49/mo