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Customer support

Norby AI ✓

Make your website smart with AI-powered customer support

2.7k views 5 saves Freemium
Web Page Assistant Automation Customer Service
More categories (4)
FAQ Handling Web Assistance Website Enhancement Customer support
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Free + from $0.17/mo

Verdict

A quick read before you dig into the full page.

Best if
Make your website smart with AI-powered customer support
Skip if
Limited to website installations
Pick this when
Human-like customer care

Considering GPT Trainer instead? Compare side by side

Overview

Norby AI is a web assistant designed to make websites smarter by providing prompt and correct responses to customer queries. Users simply copy-paste their product or service descriptions, documentations, or frequently asked questions, and Norby responds to customer inquiries round the clock.

The solution is particularly useful for startups, personal brands, and small companies. With no coding knowledge required, Norby AI is accessible to everyone and demands no setup to get started.

Users only need to create an account, insert a snippet of code into their web page, and upload their FAQs into the automation system. As a result, this user-friendly tool becomes a readily-available web page assistant, making it an easy, swift, and practical solution for those aiming to improve their user experience and customer service on their website.

Norby AI website

Access & connections

Where you can use Norby AI, and what it plugs into.

Platforms

Web

Integrations

Telegram Discord Make

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Text

Output

  • Text

Pros & cons

Pros

  • Human-like customer care
  • Upsell tools
  • Shopping cart recovery tools
  • 30 day free trial
  • Cookiebot system
  • Content personalization
  • Cross-site request forgery prevention
  • Error detection
Show 19 more
  • Visitor ID assignment
  • Visitor behaviour analysis
  • Multi-site visitor tracking
  • Ad relevance optimization
  • Easy to use
  • Customer experience improvement
  • Web3 assistant
  • No coding required
  • FAQ handling
  • 24/7 availability
  • Startups and small business suitable
  • Personal branding tool
  • Immediate setup
  • Web page assistant
  • Customer query responses
  • Behaviour tracking cookies
  • Usability for non-techies
  • Code snippet integration
  • Marketing cookies

Cons

  • Only provides written communication
  • Limited to website installations
  • Relies heavily on Cookiebot
  • Requires manual FAQ upload
  • Website snippet code insertion required
  • No advanced interactions
  • No native mobile app support
  • No visual aids/ media in responses
Show 2 more
  • Restricted to English language
  • No emotions or sentiment analysis

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Releases 1

Initial release June 9, 2021 Current
Initial release of Norby AI.

FAQ 12

What is Norby AI?
Norby AI is an artificial intelligence chatbot designed to provide human-like customer care. It's especially aimed at online stores, healthcare, crypto, and fintech businesses. The chatbot is powered by Cookiebot, a consent and cookie management service and has features such as upselling and shopping cart recovery tools. It also offers a 30-day free trial.
How does Norby AI work?
Norby AI works as a web assistant which provides prompt and correct responses to customer queries. Users simply copy-paste their product or service descriptions, documentation, or frequently asked questions, and Norby AI responds to inquiries round the clock. It uses cookies to detect errors, assign visitor IDs, track behavior, and optimize ad-relevance.
What types of industries can Norby AI be used in?
Norby AI can be used in multiple industries including online stores, healthcare, crypto, and fintech businesses.
How does Norby AI use cookies to improve functionality?
Norby AI uses cookies to improve functionality by detecting errors, assigning visitors unique IDs to prevent double registration, tracking visitor behavior to personalize content and ads, tracking visitors across websites for data analysis, and optimizing ad relevance.
What type of businesses is Norby AI best suited for?
Norby AI is best suited for startups, personal brands, and small companies due to its easy setup and 24/7 availability.
Do you need coding knowledge to use Norby AI?
No, you do not need coding knowledge to use Norby AI. The solution is accessible to everyone and needs no setup or coding knowledge to get started.
What is the process to start using Norby AI?
To start using Norby AI, users need to create an account, insert a snippet of code into their web page, and upload their FAQs into the automation system. This process makes Norby a readily-available web assistant.
What is the purpose of the 30-day free trial?
The 30-day free trial allows users to test out Norby AI and its functionalities before deciding to commit to a paid plan. This helps to gauge the efficacy and relevance of the AI to the user's specific needs.
Does Norby AI provide 24/7 customer service?
Yes, Norby AI provides 24/7 customer service by consistently responding to customer queries round the clock.
How does Norby AI handle customer inquiries?
Norby AI handles all customer inquiries by providing correct, timely, and appropriate responses. This is achieved by users inputting their product or service descriptions, documentations, or frequently asked questions which Norby AI learns from and uses to respond.
What is Cookiebot and how does it power Norby AI?
Cookiebot is a consent and cookie management service. It powers Norby AI by enabling the system to categorize cookies into Necessary, Preference, Statistics, and Marketing, detect errors, assign visitors ID's, track visitor behavior, and optimize ad-relevance.
What are the categories of the cookies used in Norby AI?
The cookies used in Norby AI are categorized into Necessary, Preference, Statistics, and Marketing.
Norby AI Free + from $0.17/mo
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