Customer support vv1.1.1 2026 Rank: #559

Social Intents ✓

Real-time support & sales via messaging platforms.

Source rating 4.0 (3) 72k views 72 saves Free Trial
More categories (4)

Verdict

A quick read before you dig into the full page.

Best if
You are small businesses and need: Scale your customer service with an AI chatbot backed by your team
Skip if
You are not ready to evaluate a time boxed trial
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Free Trial · Trial; then from $39/mo

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Overview

The Live Chat Software by Social Intents allows users to communicate with their website visitors through various messaging platforms such as Microsoft Teams, Google Chat, Slack, ChatGPT, Claude, and Gemini.

With this tool, users can chat with website visitors directly from these platforms without the need to switch between different applications. The software offers customization options, allowing users to customize chat settings, logos, and office hours.

It also provides features like chat transcripts, reporting, and integration with automation tools like Zapier. One notable feature is the integration with ChatGPT AI Chatbots, which users can embed on their websites and train with their own content.

This allows for the automation of customer interaction while also providing the option for human escalation when required. The tool is designed to improve customer happiness by providing real-time customer support.

Users can engage with customers in their preferred messaging platform, eliminating the need for customers to learn additional software to communicate with the company.

Additionally, the Live Chat Software aims to boost revenue by helping users close more sales online. By engaging with potential customers when they need assistance, users can increase conversions and revenue.

The tool is easy to set up and can be installed in just a few minutes. Overall, the Live Chat Software by Social Intents offers a convenient and customizable solution for businesses to communicate with their website visitors effectively and efficiently.

  • Website Chatbots
  • Whatsapp Chatbots
  • Sms Chatbots
  • Messenger Chatbots
  • Ai Custom Actions
  • Ai Chatbot Builder
  • Hosted Ai Chat Widget/link
  • Train On Your Data
Social Intents website

Best for

Short scenarios where Social Intents tends to shine.

  • Scale your customer service with an AI chatbot backed by your team

    Best for Small businesses

  • Automate your website support

    Best for Entrepreneurs

  • Scale your customer service team with AI

    Best for Marketers

  • Create custom AI agents and workflows with AI

    Best for Customer support teams

Example outputs 1

Sample generations and before/after results for Social Intents.

Access & connections

Where you can use Social Intents, and what it plugs into.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Text

Output

  • Text

Supported features

  • Assistant
  • Support
  • Integrations

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Releases 3

Social Intents v1.1.1 Aug 17, 2026 Current

Social Intents now pairs AI live chat with a built-in helpdesk, real time sentiment analysis, WhatsApp support, and full agency white labeling, so teams can capture, understand, and resolve every conversation from Slack, Teams, or Google Chat.

Social Intents v1.1.0 Jun 15, 2026

We have built a whole new inbox for the web, Teams, and Slack to support WhatsApp, and SMS AI chatbots as well as our website AI powered live chat.

  • New team inbox for WhatsApp
  • Multiple WhatsApp numbers and coexistence mode support
  • New Threaded mode on Slack
  • Outbound templates and proactive invites
Initial release April 2, 2023
Initial release of Social Intents.
Social Intents Trial; then from $39/mo