Promote Sign in Sign up

Customer support

Chatisto ✓

AI-powered live chat for better customer support.

Source rating 5.0 (1) 22k views 8 saves Freemium
AI Chatbots Customer Support Live Chat
More categories (4)
AI Chat Customer Interaction AI Agents Customer support
Visit website Sign in to save

Free + from $24.17/mo

Verdict

A quick read before you dig into the full page.

Best if
AI-powered live chat for better customer support
Skip if
Doesn't support multiple languages
Pick this when
CRM integration

Considering GPT Trainer instead? Compare side by side

Overview

Chatisto is an AI-powered live chat tool designed to help teams deliver improved customer support. It offers features such as AI agents that instantly answer customer queries, CRM and lead management functionalities to help track conversations and manage customer relationships.

Users can design custom conversation pathways based on customer behavior. The application also includes email management tools that allow users to handle email conversations alongside chat.

Its chat analytics feature provides comprehensive chat metrics and customer journey tracking to gain better customer understanding. Chatisto also implements a combination of AI efficiency and personal support to create a seamless customer experience.

It includes a collaborative shared inbox, where teams can efficiently distribute and track conversations, preventing duplicate responses. The tool also houses a chat scenario builder, enabling the building of sophisticated conversation flows.

One of its standout features is the seamless customer management, where customer profiles can be synced and managed with HubSpot integration for ready access to comprehensive contact information, conversation history, and custom data fields.

Also, it offers the ability to customize chat interfaces aligning with branding and layouts. Chatisto's unique feature enables forwarding customer emails to their unique Chatisto address, watching them appear as chat conversations, making it possible to reply from anywhere and keep every thread organized in one place.

The tool integrates with various advanced AI providers, furnishing intelligent, responsive, and human-like conversations, providing a more efficient way to tackle customer queries.

The setup is designed to be quick and easy, with significant savings on time and increased sales noted by users.

Chatisto website

Best for

Short scenarios where Chatisto tends to shine.

  • AI-powered live chat for better customer support.

Example outputs 1

Sample generations and before/after results for Chatisto.

Chatisto screenshot
Chatisto screenshot Chatisto website

Access & connections

Where you can use Chatisto, and what it plugs into.

Platforms

Web

Integrations

HubSpot

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Code
  • Tabular
  • Text

Output

  • Tabular
  • Text

Supported features

  • Support

Pros & cons

Pros

  • CRM integration
  • Lead Management feature
  • Custom user conversation pathways
  • Email management functionality
  • Analytic capabilities
  • Customer journey tracking
  • Shared inbox for teams
  • Chat Scenario Builder
Show 17 more
  • HubSpot integration
  • Chat interface customization
  • Email-to-chat conversion
  • Quick and easy setup
  • Sales boosting potential
  • Personalized customer assistant
  • Automation of common questions
  • Sophisticated conversation flows
  • Prevented duplicate responses
  • Integrated email management
  • Comprehensive customer management
  • Customizable branding and layouts
  • Efficient communication within team
  • Intelligent, responsive, human-like interactions
  • GDPR Compliant
  • 99.9% Uptime
  • Secure Payments feature

Cons

  • Doesn't support multiple languages
  • No mobile app available
  • No self-service portal
  • Lacks sentiment analysis
  • Doesn't offer social media integration
  • No forum/community support
  • Setup may require technical knowledge

Compare alternatives

Similar tools in the catalog — with a clear reason to open each one.

Why look Offers a public API

Full comparison

Free + from $39/mo

Full comparison

Free + from $29/mo

Full comparison

No pricing

Full comparison

Free + from $99/mo

Full comparison

Why look Typically cheaper

Full comparison

People also view

Tools that often show up alongside Chatisto in collections and comparisons.

Releases 1

Initial release November 8, 2025 Current
Initial release of Chatisto.

FAQ 12

What are the key features of Chatisto?
Chatisto's key features include AI-powered agents to instantly answer customer questions, CRM and Lead Management tools, a Custom Flow design for creating personalised conversation pathways based on customer behaviour, Email Management capabilities, comprehensive Chat Analytics, and a Collaborative Shared Inbox for team communication. It also offers a Chat Flow Builder for creating sophisticated conversation flows, seamless integration with CRM platforms like HubSpot, and customization options for the chat interface. There's also an Email Integration feature that turns customer emails into chat conversations.
How does Chatisto use AI to improve customer support?
Chatisto utilizes AI agents to instantaneously answer customer inquiries. This enables efficient and sophisticated interaction that allows businesses to provide high-quality customer support. It combines the efficiency of AI with human support to ensure that customer needs are attended to efficiently. It also uses AI to understand customer behavior and create personalized customer journeys, thereby offering targeted support that meets individual customer needs.
What is the use of the Custom Flow feature in Chatisto?
The Custom Flow feature in Chatisto allows users to design personalized conversation pathways based on customer behavior. It gives businesses the means to direct customer interactions in a way that suits their needs and preferences, paving the way for effective and customized support.
Does Chatisto provide any CRM or Lead Management tools?
Yes, Chatisto provides CRM and Lead Management tools that allow businesses to track conversations and manage customer relationships. These tools lend to improved communication, more efficient customer management, and an enhanced overall customer experience.
Is there an Email Management feature in Chatisto?
Yes, Chatisto offers an Email Management feature which enables handling of email conversations alongside chat. This creates a unified platform for customer communication and ensures that no customer communication goes unanswered or unattended.
What can I do with Chatisto's Chat Analytics?
With Chatisto's Chat Analytics, a business can gain a deeper understanding of its customers' behaviours. It provides comprehensive analytics data and tracks the customer's journey in interacting with the business, thus allowing the business to ingrain customer-centric strategies into its operations, and tailor its services to suit its customers' preferences.
Can Chatisto integrate with platforms like HubSpot?
Indeed, Chatisto extends its functionality through integration with platforms like HubSpot for seamless customer management. This allows businesses to sync and manage customer profiles, access comprehensive contact information, conversation history, and custom data fields.
Does the chat interface of Chatisto customizable?
Yes, Chatisto offers a Customize Your Chat Experience feature that enables users to tailor their chat interface with branding and layouts to match their brand identity, providing a seamless and customized experience for their customers.
How does Chatisto handle customer emails?
Chatisto offers an Email Integration feature that turns customer emails into chat conversations. When a customer email is forwarded to a unique Chatisto address, it appears as a chat conversation, allowing for easy and efficient response either from email or chat.
What collaborative features are available in Chatisto for teams?
For team collaboration, Chatisto provides a Collaborative Shared Inbox feature. This feature unites a team with a shared inbox that distributes conversations efficiently, tracks message status, and prevents duplicate responses. This makes for improved and efficient communication within a team.
Who are the advanced AI providers that Chatisto works with?
Chatisto collaborates with the world's most advanced AI providers to deliver intelligent, responsive, and human-like conversations. These AI providers include anthropic and openai, both of which have been attributed with various high-level AI models.
How does Chatisto's AI agents function?
Chatisto's AI agents function by instantaneously answering customer inquiries. By processing customer inquiries quickly and appropriately, they allow for efficient and sophisticated interaction with customers, consequently improving customer support.
Chatisto Free + from $24.17/mo
Visit website