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WhatsApp

Zoko ✓

Turn WhatsApp into your #1 revenue channel.

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API WhatsApp Marketing Shopify Integration
More categories (4)
Sales Enhancement Customer Support Operations Product Discovery WhatsApp
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Trial; then from $49.99/mo

Verdict

A quick read before you dig into the full page.

Best if
Turn WhatsApp into your #1 revenue channel
Skip if
Limited multiplatform support
Pick this when
Shopify integration

Considering AutoChat instead? Compare side by side

Overview

Zoko is an integrated platform designed specifically for Shopify merchants to enhance their sales, marketing, and customer support operations via WhatsApp.

The platform enables users to engage customers, promote product discovery, complete transactions, and collect customer feedback, all within WhatsApp. With its advanced AI capabilities, Zoko integrates seamlessly with a Shopify store catalog, allowing products to be sold to customers directly within WhatsApp.

Zoko also aids in automating multiple repetitive tasks.Zoko incorporates a feature-rich flowbuilder for designing any possible flow on WhatsApp, from basic Cash-on-Delivery (COD) order confirmations to complex workflows that involve multiple applications, such as judge.me.

Zoko also emphasizes customer support, offering automated assistance through WhatsApp. Zoko has been recognized as an Official Partner of Meta, building trust through work across various Meta technologies like WhatsApp, Facebook, and Instagram.The platform is well-regarded by customers, evidenced by testimonials from numerous merchants who value the tool's seamless integration, reliability, user-friendliness, and prompt customer service.

Some highlighted features include automated team routing, quick replies, order status automation, and easy-to-use user interface. Furthermore, Zoko offers guidance on obtaining the verified Blue Tick Mark, a certification for notable businesses, as part of their partnership with Meta.

Zoko website

Access & connections

Where you can use Zoko, and what it plugs into.

Platforms

Web

Integrations

Instagram WhatsApp Shopify

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Tabular

Output

  • API

Pros & cons

Pros

  • Shopify integration
  • Sales enhancement
  • Customer support via WhatsApp
  • Product discovery on WhatsApp
  • Transaction completion on WhatsApp
  • Customer feedback collection on WhatsApp
  • Automation of repetitive tasks
  • Feature-rich flowbuilder
Show 33 more
  • Cash-On-Delivery order confirmation
  • Multi-app workflow integration
  • Automated customer assistance via WhatsApp
  • Meta Official Partner
  • Automated team routing
  • Quick replies feature
  • Order status automation
  • Guidance on Blue Tick verification
  • User-friendly interface
  • Integration with judge.me app
  • Reliable
  • Prompt customer service
  • WhatsApp catalogue sync
  • Product selling on WhatsApp
  • Enables WhatsApp broadcasts
  • Advanced WhatsApp automation tool
  • WhatsApp-based customer support
  • Sync with Shopify catalog
  • Expertise in Meta technologies
  • WhatsApp CRM tools
  • Seamless Shopify integration
  • Supports multiple agents
  • Real-time customer engagement
  • Personalized conversation at scale
  • Automated task workflows
  • User-friendly dashboard
  • Multiple chat monitoring
  • Frequent feature updates
  • Responsive customer support
  • Plug-n-play integration
  • Supports templates for messages
  • WhatsApp verification support
  • Awards winning design

Cons

  • Only for Shopify merchants
  • Exclusively WhatsApp-focused
  • Limited multiplatform support
  • Lacks explicit privacy features
  • No specified offline functionality
  • No explicit multi-language support
  • Not suitable for non-merchant use
  • Lack of detailed customization options
Show 2 more
  • Depends on Meta partnership
  • No clear pricing details

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Releases 1

Initial release July 3, 2025 Current
Initial release of Zoko.

FAQ 12

What is Zoko?
Zoko is an integrated platform created specifically for Shopify merchants. Its purpose is to enhance sales, marketing, and customer support operations via WhatsApp, transforming it into a primary revenue channel for businesses. Zoko accomplishes this by enabling users to engage customers, promote product discovery, finalize transactions, and gather customer feedback all within WhatsApp.
How does Zoko integrate with Shopify?
Zoko integrates with Shopify by syncing your store catalog with WhatsApp through its market-leading AI tools. This allows products to be sold to customers directly within WhatsApp.
What are Zoko's advanced AI capabilities?
Zoko harbors advanced AI capabilities that allow seamless syncing of a Shopify store catalog with WhatsApp, thereby selling products directly within the messaging app. These AI capabilities also allow Zoko to automatically handle and execute multiple repetitive tasks, reducing manual interventions.
How does Zoko automate tasks?
Tasks are automated in Zoko by using a feature-rich flowbuilder to design workflows on WhatsApp. These workflows may include simple tasks like Cash-on-Delivery order confirmations or complicated tasks that link multiple applications. This way, automation is achieved providing the users with more free time to focus on revenue generation.
What does Zoko's flowbuilder do?
Zoko's flowbuilder is a tool for crafting any possible workflow on WhatsApp. This spans from basic workflows, such as order confirmations, to more complex workflows that involve multiple applications.
Can Zoko adjust to both simple and complex workflows?
Yes, Zoko can adjust to both simple and complex workflows. It incorporates a flowbuilder with powerful features that allows for the design of any possible workflow on WhatsApp. This could range from simple Cash-on-Delivery order confirmations to intricate workflows connecting multiple applications.
What is Zoko's relationship with Meta?
Zoko is recognized as an Official Partner of Meta. This partnership has allowed Zoko to work with various Meta technologies like WhatsApp, Facebook, and Instagram. Further, Zoko also offers guidance on obtaining the verified Blue Tick Mark, a certification for notable businesses granted as part of their collaboration with Meta.
How does Zoko enhance customer support via WhatsApp?
Zoko enhances customer support via WhatsApp by providing automated assistance. It also includes features like automated team routing and quick replies which enhance customer service. Being a preferred medium of communication for many, providing customer support on WhatsApp improves response rates and customer satisfaction.
How does Zoko aid in receiving the verified Blue Tick Mark?
Zoko offers guidance on obtaining the verified Blue Tick Mark—a certification for renowned businesses—in their partnership with Meta. Acquiring this Blue Tick Mark signals the legitimacy of the business's account on WhatsApp, which can foster trust among its customers.
What features does Zoko offer for team routing?
Zoko furnishes an automated team routing feature. This helps to direct incoming customer queries to the relevant team members, ensuring swift and efficient customer service.
How does Zoko automate order status?
Zoko offers a feature of order status automation. This results in automated updates to customers about the status of their orders, adding to the transparency and credibility of the business operations.
Does Zoko assist with product discovery within WhatsApp?
Yes, Zoko does assist with product discovery within WhatsApp. It achieves this by integrating with a Shopify store catalog using its AI capabilities allowing products to be sold to customers directly within the app.
Zoko Trial; then from $49.99/mo
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