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Conversational surveys

Parliant.AI ✓

AI-powered conversations for deeper customer insights.

1.9k views 9 saves Freemium
AI Conversation Customer Insights Qualitative Data Analysis
More categories (4)
Customer Experience Survey Automation Feedback Collection Conversational surveys
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Free + from $49/mo

Verdict

A quick read before you dig into the full page.

Best if
AI-powered conversations for deeper customer insights
Skip if
Complex for non-tech users
Pick this when
Conversational data collection

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Overview

Parliant.AI is a tool designed to assist in customer experience gathering through AI-powered conversations. Its primary function is to conduct open-ended surveys, encouraging a conversational approach to data collection rather than traditional static form-based methods.

Respondents interact with the AI, providing their feedback via typing or voice, which allows for a more natural and comprehensive capture of their thoughts and experiences.

Parliant.AI provides a more fluid method for understanding customer perspectives by asking intelligent follow-up questions, adapting to responses in real-time.

This method aims to stimulate deeper engagement from respondents, resulting in more valuable qualitative data for understanding customer behaviour and sentiment.

Beyond data collection, Parliant.AI also comes with analytical capabilities. It automatically categorizes responses, identifies recurrent themes, and extracts actionable insights from open-ended answersallowing users to derive significant output from the data without the need for manual coding.

Ease-of-use is another key feature of this tool. Users simply inform the AI about what insights they seek, and the AI develops the entire flow of conversation, eliminating the requirement for perfect phrasing or form design.

It offers multiple subscription plans, catering to various research needs. Despite its advanced capabilities, it's designed with simplicity and transparency in mind making it accessible and functional for users.

Parliant.AI website

Access & connections

Where you can use Parliant.AI.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Text
  • Audio

Output

  • Text
  • Tabular

Pros & cons

Pros

  • Conversational data collection
  • Accommodates typed and voice feedback
  • Intelligent follow-up posing
  • Real-time response adaptation
  • Stimulative engagement
  • Qualitative data
  • Automated response categorization
  • Recurrent theme identification
Show 8 more
  • Actionable insight extraction
  • No need for manual coding
  • User-friendly
  • Customized conversation flow
  • Multiple subscription plans
  • Suitable for various research needs
  • Simplicity of design
  • Transparency of operation

Cons

  • No offline usage
  • Limited survey responses
  • Subscription based
  • Complex for non-tech users
  • Possible privacy concerns
  • No custom branding
  • Lacks translation for multilingual
  • No explicit data security measures
Show 2 more
  • No integrations mentioned
  • No API mentioned

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Releases 1

Initial release May 15, 2025 Current
Initial release of Parliant.AI.

FAQ 12

What is Parliant.AI?
Parliant.AI is a customer experience tool that uses AI-powered conversations to conduct open-ended surveys. Its aim is to encourage a more natural conversation approach in data collection, making data collection dynamic rather than static. This enables capturing a more comprehensive perspective of customers' thoughts and experiences.
How does Parliant.AI collect customer feedback?
Parliant.AI collects customer feedback through AI-powered conversations in an open-ended survey format. Customers interact with the AI either by typing or speaking, allowing them to share their thoughts and experiences naturally and comprehensively.
Does Parliant.AI support voice interaction?
Yes, Parliant.AI does support voice interaction. Respondents can share their feedback through voice, offering them a more natural way to express their thoughts and experiences.
How does Parliant.AI stimulate deeper engagement from respondents?
Parliant.AI stimulates deeper engagement from respondents by conducting conversations that feel human. It asks intelligent follow-up questions and adapts to responses in real time, making the data collection process more interactive and retaining the respondent's attention and engagement.
What kind of data analysis does Parliant.AI provide?
Parliant.AI's analytical capabilities include the categorization of responses, identification of recurring themes, and extraction of actionable insights from open-ended answers. This eliminates the need for manual coding and provides valuable qualitative data to users.
Can Parliant.AI identify recurring themes in user responses?
Indeed, Parliant.AI has the capability to identify recurring themes in user responses. This feature helps to spot patterns and offers deeper insights into the data collected.
How user-friendly is Parliant.AI?
Parliant.AI is designed to be very user-friendly. Users require only to inform the AI about the insights they seek and the AI then develops the entire flow of the conversation, thus eliminating the need for designing forms or crafting perfect questions.
How does Parliant.AI present its findings?
Parliant.AI presents its findings by categorizing responses, identifying recurrent themes, and extracting valuable insights from open-ended responses. It translates this raw data into actionable insights that the user can leverage to better understand their customers' behavior and sentiment.
What subscription plans does Parliant.AI offer?
Parliant.AI offers multiple subscription plans to cater to different research needs. These include a Free plan, a Pro plan priced at 49 dollars per month, and an Enterprise plan with custom features and dedicated support.
How is Parliant.AI's pricing structured?
Parliant.AI's pricing is structured based on its subscription plans. The Free plan offers up to 100 responses per month with basic analytics. For more advanced and frequent use, there is a Pro plan for 49 dollars per month, offering unlimited surveys and up to 1,000 responses per month. An Enterprise plan provides customized features for larger organizations with more comprehensive needs.
Does Parliant.AI require perfect phrasing or form design?
No, Parliant.AI does not require perfect phrasing or form design. By simply informing the AI about the needed insights, it takes over and develops the entire conversation flow, relieving the users of having to perfectly phrase their questions.
Can Parliant.AI create the entire conversation flow based on the insights I need?
Yes, exactly. Parliant.AI can create the full conversation flow based on the insights you need. You just need to inform the AI what insights you are looking for, and it will handle the rest.
Parliant.AI Free + from $49/mo
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