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AI receptionist

Smith.ai ✓

24/7 AI-human hybrid customer engagement

Source rating 5.0 (9) 3.8k views 18 saves 1 comments Paid
AI Customer Service AI Receptionist AI Voice Agent
More categories (4)
AI Voice Agents Appointment Scheduling Call Handling AI receptionist
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from $97.50/mo

Verdict

A quick read before you dig into the full page.

Best if
24/7 AI-human hybrid customer engagement
Skip if
Limited customization options
Pick this when
24/7 client engagement

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Overview

Smith.ai is an AI Receptionist and Virtual Receptionist platform. It combines artificial intelligence (AI) and human customer service professionals to offer 24/7 client engagement.

The solution addresses receptionist needs efficiently through both AI-first and human-first call answering and intake mechanisms. It allows call handling, lead capture and conversion, appointment scheduling, and more.

The AI Receptionist is designed to handle simple intake, scheduling appointments, and managing general inquiries at high call volumes.

The human virtual receptionists manage complex or sensitive calls.

Serving a variety of industries including law firms, marketing agencies, homes services, and SaaS companies, Smith.ai ensures constant availability to clients, essential for modern businesses that aim to maximize lead conversion and customer satisfaction.
  • Ai Receptionist
  • Call Answering
  • Lead Intake
Smith.ai website

Access & connections

Where you can use Smith.ai.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Tabular
  • Text

Output

  • Text

Pros & cons

Pros

  • 24/7 client engagement
  • Outbound sales and support
  • Call handling capabilities
  • Efficient lead capture and conversion
  • Appointment scheduling feature
  • Complex call management
  • Professional, empathetic call handling
  • Human virtual receptionists for sensitive calls
Show 38 more
  • Integration with key business tools
  • Real-time syncing with CRM
  • Customizable system for specific outcomes
  • Wide industry applicability
  • Constant availability for maximized conversions
  • Built for modern businesses
  • Friendly, professional receptionists
  • Real-time CRM updates
  • Skilled in client consultation scheduling
  • Qualified lead conversion
  • During busy periods, provides 24/7 answering
  • Free spam blocking included
  • Leads directly go into existing business tools
  • 500+ North American agents
  • Quick setup
  • 30-day money back guarantee
  • Bilingual answering feature
  • Call recording and transcriptions
  • Call intelligence and analytics
  • Payment collection capabilities
  • Outreach Campaigns for sales, service, and support
  • Encompassing customer service platform
  • Handle everyday and sensitive calls
  • Trusted by growing businesses
  • Capable of handling high call volumes
  • Integrations pipeline directly with existing tools
  • Support Sales with 24/7 chat
  • North America-based agents
  • Ability to convert more leads
  • Offers a variety of plans
  • Targeted industries: legal firms, marketing agencies, SaaS
  • Automated appointment scheduling
  • Customizable system for quality leads
  • Call routing for priority clients
  • Can literally handle calls in chaos conditions
  • Tailored to business needs
  • Instant responses, even for Unforeseen spikes in calls
  • Can convert callers to clients

Cons

  • Lacks real-time language translation
  • Limited industry specialization
  • Requires human intervention for emergencies
  • No mobile app
  • Incompatible with certain CRM tools
  • Limited customization options
  • Lack of offline functionality
  • No end-to-end encryption
Show 1 more
  • No audio to text transcription

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Releases 1

Initial release July 11, 2025 Current
Initial release of Smith.ai.

Imported reviews 1

5★
9
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sunilkumar pillai Jul 16, 2025 v@ initial release

awesome bro keep helping users like that?
Expecting more apps free from you!!!!!!!!!!!!!

FAQ 12

What is Smith.ai?
Smith.ai is a comprehensive platform combining artificial intelligence (AI) and human customer service professionals to provide 24/7 client engagement. It offers AI Receptionist and Virtual Receptionists for call handling, lead capture and conversion, appointment scheduling, and outbound sales, service, and support campaigns.
What industries does Smith.ai serve?
Smith.ai serves a variety of industries including legal industries, marketing agencies, home services, software & SaaS companies, medical, wellness, general contractors, finance, and many more.
Does Smith.ai integrate with my existing business tools?
Yes, Smith.ai integrations include key business tools such as Salesforce, Hubspot, Zapier, Slack, and Calendly, providing real-time syncing for a smoother workflow.
What is the AI Receptionist feature in Smith.ai?
The AI Receptionist feature from Smith.ai is designed to handle simple intake, scheduling appointments, answering general inquiries, and more. It is especially efficient in handling high call volumes.
Can Smith.ai handle high call volumes?
Yes, Smith.ai can handle high call volumes. It employs both AI and human virtual receptionists to manage calls efficiently and ensure consistent client engagement.
How does Smith.ai contribute to lead capture and conversion?
Smith.ai contributes to lead capture and conversion through its AI and human receptionists. They handle inbound and outbound calls, schedule appointments, manage inquiries, and provide a professional and empathetic interaction that can lead to higher conversion rates.
What are the outbound sales and support capabilities of Smith.ai?
Smith.ai provides outbound sales and support including outbound calls, client follow-ups, unscheduled callback management, and outgoing marketing campaigns.
Can Smith.ai schedule appointments?
Yes, Smith.ai has the capacity for appointment scheduling. Both AI and human receptionists are capable of scheduling appointments seamlessly, improving the efficiency of business operations.
How is Smith.ai able to manage complex or sensitive calls?
Smith.ai manages complex or sensitive calls through the use of trained human virtual receptionists. They are skilled in empathetic and professional communication, ensuring the dignity of customer issues and inquiries is upheld.
Does Smith.ai integrate with Salesforce, Hubspot, Zapier, Slack, and Calendly?
Yes, Smith.ai offers seamless integration with Salesforce, Hubspot, Zapier, Slack, and Calendly to streamline workflows and ensure efficient real-time syncing.
What kind of real-time syncing does Smith.ai offer to businesses?
Smith.ai provides real-time syncing through its integrations with over 5,000 business tools. This enables immediate and accurate data exchange, reducing delays or data discrepancies.
Is Smith.ai’s system customizable based on specific business needs?
Yes, Smith.ai's system is customizable. It can tailor the system according to your specific business needs. Functions like call handling preferences, lead qualification criteria, appointment scheduling process, etc can be customized.
Smith.ai from $97.50/mo
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