Reviewly.ai ✓

Reviewly Spring 2026 Release — Official Changelog

🧠 Core Platform Upgrade — AI Reputation Control

We’ve re-architected Reviewly to move beyond review collection into AI-driven reputation control.

What’s New:

AI-optimized review response engine
Keyword-aware response structuring
Review signals designed for AI visibility (not just human trust)
Enhanced feedback loop between reviews → responses → search signals

Impact:
Businesses are no longer just collecting reviews — they are training how AI interprets their brand.

📍 Location-Level Upgrades (Foundation Layer)
⭐ Star Ratings for No-Comment Reviews
Converts silent 5-star reviews into usable trust signals
Improves overall rating strength and visibility
🔑 Keyword-Based AI Responses
AI now incorporates service + location keywords into responses
Helps reinforce what the business does and where
⚙️ Default Smart Responses
Automatically responds to reviews when no action is taken
Keeps profiles active and consistent
👤 Owner-Controlled Responses
Business owners can edit, approve, or override AI responses
Combines automation with personalization
🤖 Advanced AI Engine (Upgraded)
Smarter context understanding
More natural and relevant responses
Better tone matching per business
📊 Review Snapshot (NEW)
Visual reporting layer for trust signals
Shows review growth, activity, and visibility metrics
Designed for client reporting and proof of performance
🌎 One-Way SMS (Global Expansion)
Review requests now supported in 100+ countries
Expands reach beyond traditional SMS limitations
🌐 AI Language Detection
Automatically detects customer language
Improves response accuracy across markets
🔗 QR Code Web Channel (White-Labeled)
Branded QR experience for agencies
Removes third-party friction from review flow
📱 Device Management (In-App)
Add and manage devices directly inside the platform
Faster onboarding and deployment
🔁 Device Redirect to Web Chat
Route customers to a web-based experience
More control over review journey
🔌 Expanded Integrations
Stripe
Zapier
GoHighLevel
HubSpot
QuickBooks

Impact:
Seamless automation between CRM → job completion → review request

💸 Affiliate Program (NEW)
Earn revenue by referring businesses and agencies
Built-in monetization layer
🏢 Multi-Location Upgrades (Scaling Layer)
📊 All-in-One Dashboard
View all locations in a single interface
Monitor performance across accounts instantly
🔐 Roles & Permissions
Assign access levels to managers, staff, and clients
Maintain control without bottlenecks
📄 Clone Settings
Duplicate winning configurations across locations
Faster onboarding and consistent performance
📈 Built for Scale
Optimized for 10 → 100+ locations
Improved performance and data handling
🏗️ Agency-Level Upgrades (Monetization Layer)
🎨 Full White Label Customization
Brand the entire platform as your own
Increase perceived value and retention
🧠 Agency Command Center
Manage all clients, locations, and performance from one dashboard
🔁 Clone Client Setups
Deploy proven systems across new clients instantly
💰 Add-Ons & Upsells (NEW)
Offer advanced AI and reporting as upgrades
Increase revenue per client
📱 Device Deployment from Admin
Add and manage devices across accounts centrally
🔄 Reset Scan Functionality
Fix and refresh device issues instantly
Reduce support bottlenecks
🔗 White-Label Integrations
Agencies can connect external tools under their own ecosystem