Verdict

A quick read before you dig into the full page.

Best if
All-in-one collaborative user research and reporting tool
Skip if
You need enterprise SLAs or a fully managed team plan right away
Pick this when
Freemium · Free + from 87€

Overview

Fred is an all-in-one user research (UXR) tool designed for user researchers and product teams. It serves as a comprehensive companion for running a variety of research studies, composing, storing, and organizing work in collaborative, ready-to-share documents. Fred integrates functionalities like ideation, tester recruitment, thematic analysis, AI-powered analytics, mixed-methods research, and reporting. It helps users create custom studies, gather data from participants, analyze results with data visualization tools, and share research and reports with stakeholders to drive product success and informed decisions.

Fred - The UXR shepherd screenshot

Access & connections

Where you can use Fred - The UXR shepherd.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • All-in-One UXR Tool (Ideation, Tester Recruitment, Thematic Analysis, AI powered Analytics, Mixed-Methods, Reporting)
  • Variety of Research Methods (Usability Testing, Card Sorting, First Click, 5-Seconds Test, Surveys, Tree Testing, Preference Test)
  • User Sphere (Interactive, real-time testing and collaboration)
  • Report Builder (Create and share reports with direct data import and visualization)
  • Advanced Behaviour Tracking (Session recordings, heatmaps)
  • Collaborative Document and Report Drafting
  • Customizable Studies

FAQ 8

What is Fred?
Fred is an all-in-one user research (UXR) tool designed for user researchers and product teams. It serves as a comprehensive companion for running a variety of research studies, composing, storing, and organizing work in collaborative, ready-to-share documents. Fred integrates functionalities like ideation, tester recruitment, thematic analysis, AI-powered analytics, mixed-methods research, and reporting. It helps users create custom studies, gather data from participants, analyze results with data visualization tools, and share research and reports with stakeholders to drive product success and informed decisions.
How to use Fred?
Users can create and customize various research studies (e.g., Card Sorting, Surveys, Usability Tests) to fit their needs. A URL link can be generated and shared with testers to collect real-time responses. The platform allows users to track project progress, trends, and user responses, and assign tags to highlight important data. Fred facilitates seamless real-time testing sessions (User Sphere) for collaborative viewing and feedback. Users can also create and share reports by importing study live data, highlights, and analytics directly into the report builder, populating it with charts and data visualizations.
How does support work?
Support is provided by the authors who worked on the project. Users can contact them for assistance.
I want to build more than one project with Fred. Is that allowed?
The amount of projects you can create is limited and based on your chosen plan, which is displayed on your dashboard.
What does 'freelancer' plan include?
The freelancer plan includes most of the functionalities of the more expensive plans. Users are advised to check the plan comparison table for details.
What is your refund policy?
If you are unhappy with your purchase, a full refund will be issued. Refunds are allowed within 30 days for yearly subscriptions, or within 7 days for monthly subscriptions.
Can I use Fred together with my team?
Yes, Fred offers various subscription plans tailored to accommodate different team sizes, with each plan having its own usage limits, including the maximum number of team members allowed.
Can I get an invoice?
After the purchase, an email with the invoice will be sent. If you didn't receive it or need to complete information, you can contact support for help.
Fred - The UXR shepherd Free + from 87€