Side by side
Hiver vs Social Intents
Compare what each tool does, what it costs, and how it fits your workflow.
Designed for
AI-powered customer service, built inside Gmail.
Real-time support & sales via messaging platforms.
Primary task
Customer support
Customer support
Pricing
Paid · from $25/mo
Free Trial · Trial; then from $39/mo
Pricing details
from $25/mo
Free + from $39/mo
Billing cycle
Monthly
Monthly
API access
Not documented
Not documented
Platforms
Web
Web
Integrations
Gmail
Microsoft Teams, WhatsApp, Zapier, Slack, Zoom
Source rating
No rating recorded
4.0 / 5 · 3 ratings
Catalog views
187
72k
Estimated monthly traffic
271.8K
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Catalog imported
31 Aug 2026
31 Aug 2026
Listed strengths
- Integrates all service channels
- Context-aware customer service
- Automated task handling
- Multi-system orchestration
- Initiates actions across platforms
No pros listed yet
Listed limitations
- Lacks native mobile application
- Limited API functionality
- Limited customization options
- Not applicable for non-Gmail users
- No live chat feature
No limitations recorded; this does not mean none exist.