Side by side
CoSupport AI vs EasyNext Support
Compare what each tool does, what it costs, and how it fits your workflow.
Designed for
AI for support ops that drown in repetitive tickets.
Streamline support for the supporters
Primary task
Customer support
Customer support
Pricing
Free Trial · Trial; then from $99/mo
Unknown
Pricing details
Free + from $99/mo
Not documented — check the provider
Billing cycle
Monthly
Not documented
API access
Listed as available
Not documented
Platforms
Web, Chrome Extension
Chrome Extension
Integrations
Zendesk
Zendesk, Chrome
Source rating
5.0 / 5 · 1 ratings
No rating recorded
Catalog views
19k
763
Estimated monthly traffic
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Catalog imported
31 Aug 2026
30 Aug 2026
Listed strengths
- Resolution rate guarantee in writing: 60% by day 60, or you pay nothing
- 2.0 agent reasons in steps: searches, checks, re-checks before answering
- Acts on tickets: refunds, order updates, subscription cancellations
- Decision log on every reply shows why the AI answered that way
- Shopify and Stripe run out of the box
- Free to use
- Google Chrome extension
- Real-time ticket analysis
- Advanced summarization feature
- Customizable communication tone
Listed limitations
- Onboarding runs with the CoSupport team, no self-serve signup
- No proactive support features.
- Performance quality depends on the data quality.
- Built for teams with real ticket volume; light inboxes see slower payback
- Only for Google Chrome
- Specific to Zendesk integration
- No mobile application
- No language customization
- Lack of offline functionality