Side by side
Chatisto vs Hiver
Compare what each tool does, what it costs, and how it fits your workflow.
Designed for
AI-powered live chat for better customer support.
AI-powered customer service, built inside Gmail.
Primary task
Customer support
Customer support
Pricing
Freemium · Free + from $24.17/mo
Paid · from $25/mo
Pricing details
Free + from $24.17/mo
from $25/mo
Billing cycle
Monthly
Monthly
API access
Not documented
Not documented
Platforms
Web
Web
Integrations
HubSpot
Gmail
Source rating
5.0 / 5 · 1 ratings
No rating recorded
Catalog views
22k
187
Estimated monthly traffic
—
271.8K
Catalog imported
31 Aug 2026
31 Aug 2026
Listed strengths
- CRM integration
- Lead Management feature
- Custom user conversation pathways
- Email management functionality
- Analytic capabilities
- Integrates all service channels
- Context-aware customer service
- Automated task handling
- Multi-system orchestration
- Initiates actions across platforms
Listed limitations
- Doesn't support multiple languages
- No mobile app available
- No self-service portal
- Lacks sentiment analysis
- Doesn't offer social media integration
- Lacks native mobile application
- Limited API functionality
- Limited customization options
- Not applicable for non-Gmail users
- No live chat feature