Side by side
Chatisto vs Gladly Sidekick
Compare what each tool does, what it costs, and how it fits your workflow.
Designed for
AI-powered live chat for better customer support.
Transform your customer service with AI and automation
Primary task
Customer support
Customer support
Pricing
Freemium · Free + from $24.17/mo
Paid · from $180/mo
Pricing details
Free + from $24.17/mo
from $180/mo
Billing cycle
Monthly
Monthly
API access
Not documented
Not documented
Platforms
Web
Web
Integrations
HubSpot
Not documented
Source rating
5.0 / 5 · 1 ratings
5.0 / 5 · 1 ratings
Catalog views
22k
1.8k
Estimated monthly traffic
—
628.2K
Catalog imported
31 Aug 2026
30 Aug 2026
Listed strengths
- CRM integration
- Lead Management feature
- Custom user conversation pathways
- Email management functionality
- Analytic capabilities
- Personalized self-service
- Works with Gladly Hero
- No-code automation
- Executes transactions
- Customer issue resolution
Listed limitations
- Doesn't support multiple languages
- No mobile app available
- No self-service portal
- Lacks sentiment analysis
- Doesn't offer social media integration
- No multilingual support
- Limited transactions automation
- Requires high brand-voice understanding
- No proactive customer engagement
- Relies heavily on pre-existing data