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Verdict

A quick read before you dig into the full page.

Best if
No-code platform to create custom AI agents for customer service and sales
Pick this when
No-code platform to create custom AI agents for customer service and sales

Overview

Zaia, formerly ZapGPT, is a no-code platform that allows users to create their own AI agents to serve customers and increase sales. Users can train the AI with their own data and integrate it into their website, WhatsApp, and over 6,000 other apps. The platform enables the creation of custom "ChatGPT"-like agents and autonomous AI agents to enhance operational capacity.

Zaia screenshot

Access & connections

Where you can use Zaia, and what it plugs into.

Platforms

Web

Integrations

WhatsApp

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • No-code AI agent creation
  • Customizable AI personality and training
  • Integration with multiple platforms

FAQ 11

What is Zaia?
Zaia, formerly ZapGPT, is a no-code platform that allows users to create their own AI agents to serve customers and increase sales. Users can train the AI with their own data and integrate it into their website, WhatsApp, and over 6,000 other apps. The platform enables the creation of custom "ChatGPT"-like agents and autonomous AI agents to enhance operational capacity.
How to use Zaia?
Users can define the AI agent's personality, train it with their data (PDFs, websites, APIs), and integrate it into various digital channels like websites and WhatsApp.
What is an AI Agent?
An AI Agent is like an employee for your company that answers customer questions, provides support, and even makes sales for you. The difference is that it is an artificial intelligence, so it works 24/7 and does everything you tell it to. With Zaia, you can create your own AI Agent without needing to know how to program. Just include the information about your products and services, and it's ready to work for you on your digital channels (like WhatsApp, e-commerce, Instagram, etc.).
Is there a free trial to try out Crie o meu Agente AI?
Yes, all our plans have a free trial with 1 Agent available for testing. You can create the Agent, feed the knowledge base with your own data, and integrate it into your digital channel (WhatsApp, website...).
How many AI Agents can I have?
The number of agents will depend on the plan chosen. For testing, you will have 1 Agent available, as well as for the initial plan. To learn more details about the plans, just access the available Plans page.
Can I change my plan in the future?
Yes, all plans can be changed at any time.
What is the cancellation policy?
It is possible to cancel the plan subscription within 7 days, with a full refund. However, after the eighth day, the refund will not be offered, but it will still be possible to cancel without any additional fees. To cancel your plan, just access Support and then Manage Plan.
What payment methods are available?
As they are subscription plans, payments are made by credit card. But our team is studying how to enable payments with Pix.
What types of subscription plans are available?
We have plans available for monthly or annual payment. To learn about the values and details, just access the available Plans page.
Can I use my AI Agent on Whatsapp?
Yes, on Whatsapp and Whatsapp Business. In addition, you can also integrate your AI Agent on your Instagram and Messenger.
What is the difference between the messages to use on the productivity platform and the messages that are used in an external channel?
The messages used on the productivity platform are related to the Agents provided by Zaia and that aim to help you in your day to day. The messages used in an external channel refer to the exchange of messages carried out between an Agent created by you and used by your users in your channel, chosen in the "Where to use" tab
Zaia
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