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start from $600/mo

Verdict

A quick read before you dig into the full page.

Best if
AI platform for automated qualitative data analysis and feedback insights
Skip if
You need a free plan with no credit card
Pick this when
Paid · start from $600/mo

Overview

Viable is an AI-powered platform that automates qualitative data analysis. It leverages AI & GPT-4 to analyze unstructured feedback at scale, eliminating the need for spreadsheets. It helps businesses uncover powerful insights from their private data securely and efficiently.

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Access & connections

Where you can use viable.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-driven qualitative data analysis
  • Automated theme identification and tracking
  • Sentiment analysis
  • Urgency scoring
  • Metadata-based analysis and recommendations
  • Unlimited seats and integrations

FAQ 5

What is Viable?
Viable is an AI-powered platform that automates qualitative data analysis. It leverages AI & GPT-4 to analyze unstructured feedback at scale, eliminating the need for spreadsheets. It helps businesses uncover powerful insights from their private data securely and efficiently.
How to use Viable?
Sync your data from various sources like Zendesk, Intercom, Delighted, Gong, app stores, or import CSV files. Viable's AI then analyzes the data and provides reports with insights, themes, and recommendations.
What type of data can Viable analyze?
Viable can analyze sales call transcripts, customer support tickets, market research, employee surveys, and more.
How does Viable ensure data security?
Viable is SOC 2 Type 2 certified and offers automated PII redaction. They also have a white-glove service team to respond to custom data management requests.
What integrations does Viable offer?
Viable integrates directly with leading platforms like Zendesk, Intercom, Front, Delighted, Gong, and app stores. It also supports data import via Zapier and CSV files.
viable start from $600/mo
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