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Sales calls

Ting AI ✓

Close more deals with AI-powered call insights.

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Meeting Transcription AI Sales Assistant B2B Sales
More categories (4)
Call Transcription CRM Integration Automated CRM Updates Sales calls
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Trial; then from $19/mo

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Verdict

A quick read before you dig into the full page.

Best if
Close more deals with AI-powered call insights
Skip if
Limited CRM integration
Pick this when
Records and transcribes sales calls

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Overview

Ting AI is an AI sales assistant tool curated for professional B2B sales teams aiming to enhance the effectiveness of their sales conversations. This tool has the capability to record and transcribe sales calls in Google Meet, Zoom and Teams with precision and ease.


- automatic CRM updates (fully configurable!), thus eliminating manual data entry and enhancing accuracy
- AI-powered meeting summarization, Ting AI highlights key conversation moments, speaker profiles and intelligent data layers.
- provides data-driven personalized advice to help refine sales techniques through an intelligent AI assistant connected to CRM data and recorded meetings
- advanced analytics to improve sales strategy and boost closing rates
- automated follow-ups
- simple setup; connect your calendar and Ting takes it from there!
Ting AI website

Best for

Short scenarios where Ting AI tends to shine.

  • Close more deals with AI-powered call insights.

Example outputs 1

Sample generations and before/after results for Ting AI.

Ting AI screenshot
Ting AI screenshot Ting AI website

Access & connections

Where you can use Ting AI, and what it plugs into.

Platforms

Web

Integrations

Zoom

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • Text
  • Video
  • Audio

Output

  • Tabular
  • Text

Pros & cons

Pros

  • Records and transcribes sales calls
  • Audio and video call support
  • CRM integration
  • Automatic CRM updates
  • Integrates with call systems
  • Data-driven sales advice
  • Sales strategy analytics
  • Automated follow-ups
Show 38 more
  • Calendar integration
  • GDPR compliant
  • Close to ISO 27001 certification
  • Sensitive data handling
  • Highlights key conversation information
  • Email and calendar automation
  • Preparing and sending follow-up emails
  • Schedules next meetings
  • Integrates with favorite tools
  • Detailed call information in CRM
  • Refines sales techniques through insights
  • Automatic recording and transcription
  • Customizable triggers for data
  • Captures budgets, solutions, deadlines
  • Seamless tool integration
  • Streamlined workflow
  • Boosts sales performance
  • Tailors sales process
  • Automated Task Automation
  • Transcription accuracy 85%-90%
  • Sales Team Training Adoption
  • Supports 102 languages
  • Setup in 10 seconds
  • 2 weeks free trial
  • Customizable CRM data sync
  • Integrates with Salesforce and HubSpot
  • Handles voice recording in-person meetings
  • Optimized speech-to-text model
  • Supports American and European privacy regulations
  • Pro, Business and Custom packages
  • Capture and analysis of sales calls
  • Offers visibility into sales calls
  • Ideal for B2B sales teams
  • Multi-level sales team application
  • Identifies topics discussed in call
  • Shines light on team's sales conversations
  • Automated CRM, emails and calendar
  • Identifies blockage points in sales funnel

Cons

  • Limited CRM integration
  • No on-premises option
  • Doesn't support real-time transcription
  • Depends on internet connection
  • No mobile application
  • No API for developers

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Releases 1

Initial release September 19, 2025 Current
Initial release of Ting AI.

FAQ 12

What is the main function of Ting AI?
Ting AI primarily functions as an AI sales assistant tool for professional B2B sales teams. It helps enhance the effectiveness of sales conversations by recording and transcribing sales calls. It provides data-driven personalized advice based on user conversations and employs advanced analytics to optimize sales strategies.
How does Ting AI record and transcribe sales calls?
Ting AI can automatically record and transcribe sales calls, both audio and video, with precision. A 'Ting AI bot' joins each scheduled sales call as a virtual attendee to record the session. Once each call is finished, it converts the audio into text format, creating a transcription that then gets directly stored in the user's CRM.
Can Ting AI integrate with my CRM?
Yes, Ting AI can effectively integrate with your CRM. It automatically integrates with most prevalent CRM systems. It also supports seamless integration with your existing tools, including popular ones like HubSpot and Salesforce.
What is the benefit of automatic CRM updates with Ting AI?
Automatic CRM updates offered by Ting AI eliminate manual data entry, thereby saving time and ensuring data accuracy. Detailed call information is automatically recorded directly in your CRM, which enhances the efficiency of data handling and allows sales teams to focus more on closing deals.
How does Ting AI provide meeting summarization?
Ting AI offers AI-powered meeting summarization. It automatically captures key information from conversations and highlights them. This function primarily focuses on data like budgets, solutions, and deadlines, thus ensuring that no vital information is missed.
Can Ting AI provide personalized advice to improve sales techniques?
Yes, Ting AI is capable of providing personalized advice to improve sales techniques. The advice is data-driven and based on user conversations, which enables continual refinement of sales techniques and enhances sales performance.
What advanced analytics can Ting AI provide to improve sales strategies?
Ting AI uses advanced analytics to help improve sales strategies. It uses its technology to analyze calls at the individual and aggregate level. These insights promote a more data-driven decision-making process, which helps in optimizing sales strategies and ultimately can boost closing rates.
How does Ting AI handle automated follow-ups?
Ting AI uses intelligent task automation to handle automated follow-ups. It can prepare and send follow-up emails and schedule the next meetings, allowing sales teams to primarily focus on deal closures instead of managing schedules.
Can Ting AI integrate with my calendar to identify upcoming meetings and calls?
Yes, Ting AI integrates with your calendar to identify upcoming meetings and calls. The setup starts with a simple calendar integration, after which Ting AI scans each sales rep's calendar to find upcoming sales meetings, calls, or demos to record.
Is Ting AI fully GDPR compliant?
Yes, Ting AI is fully GDPR compliant, adhering to the stringent standards set by the General Data Protection Regulation, ensuring the proper handling of user data.
What is the status of Ting AI's ISO 27001 certification?
Ting AI is in the final stages of its ISO 27001 certification. This certification is a globally recognized standard outlining the best practices for an information security management system (ISMS).
How does Ting AI handle sensitive call data?
Ting AI maintains a strict standard while handling sensitive call data. It adheres to bank-level encryption and rigorous data protection protocols to ensure the user data, including call information, is securely stored.
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