Software

Tettra

AI-powered knowledge base for organizing company information and answering questions.

Source rating 5.0 (84) 33k views 33k/mo traffic 0 saves Paid
More categories (8)

From $4 per user / month

Verdict

A quick read before you dig into the full page.

Best if
You are customer support teams and need: Eliminate bottlenecks and save time from repetitive questions for entire companies
Skip if
You need a free plan with no credit card
Pick this when
Paid · From $4 per user / month

Overview

Tettra is an AI-powered knowledge base and knowledge management software designed to curate company information and provide instant answers to repetitive questions. It helps teams organize scattered knowledge, reduce time spent answering questions, and ensure reps reply with fast and accurate answers. Tettra integrates with Slack and other tools to streamline knowledge sharing and management.

Tettra screenshot

Best for

Short scenarios where Tettra tends to shine.

  • Eliminate bottlenecks and save time from repetitive questions for entire companies.

    Best for Customer support teams

  • Ensure reps reply with fast & accurate answers to customer questions for service teams.

    Best for Growing companies

  • Provide high-quality, consistent service for every single client for agencies.

    Best for HR & Operations

Example outputs 1

Sample generations and before/after results for Tettra.

Access & connections

Where you can use Tettra, and what it plugs into.

Integrations

API

Public API available

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Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-powered knowledge base
  • Internal Q&A system
  • Knowledge management system
  • Slack integration
  • AI bot in Slack
  • Advanced permissions
  • Usage Analytics
  • API access

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FAQ 9

What is Tettra?
Tettra is an AI-powered knowledge base and knowledge management software designed to curate company information and provide instant answers to repetitive questions. It helps teams organize scattered knowledge, reduce time spent answering questions, and ensure reps reply with fast and accurate answers. Tettra integrates with Slack and other tools to streamline knowledge sharing and management.
How to use Tettra?
Create a knowledge base by adding new internal documentation with Tettra's editor or importing existing content from Google Docs, Notion, and local files. Use the AI-powered bot Kai to instantly answer questions in Tettra or Slack.
How does the per-user pricing work in Tettra?
A “user” is an account you invite that accepts their invitation. If you deactivate a user, they aren’t counted towards your license total. The number of users you have in Slack does not matter towards your Tettra user count.
What happens after my free trial ends on Scaling or Basic?
Once your free trial ends, you’ll be ask to input a credit card to continue using Tettra.
Do you offer discounts?
Yes, we offer a variety of standard discounts. Paying annually earns you two free months, and joining our customer testimonial program unlocks further savings. Contact our sales team to learn more.
What is the difference between plans and how do I know which one is right for me?
You can schedule time with one of our Tettra experts to see what’s the best plan for your team.
What languages does Tettra support?
Tettra can support content in any language (yes, even Elvish), but the app itself is English-only for now.
How does Tettra handle security and compliance?
We use regular backups, encryption in transit and at rest, a PCI Service Provider Level 1 payment processor, and world-class web hosting to keep your data safe. Learn more about how we keep your data safe by reading our Security Overview.
Can I export my content?
If you do decide you want to export your Tettra content, you can do so at any time via the app setting in HTML format. Our belief is that if you want to stop using Tettra, that’s on us, not you. You can learn more about how to export your content here.
Tettra From $4 per user / month