Verdict

A quick read before you dig into the full page.

Best if
Stylo AI is a Zendesk AI assistant that understands customer interactions and drafts replies
Skip if
You need a free plan with no credit card
Pick this when
Paid · $10 per agent/month

Overview

Stylo is a pre-trained AI that reads and understands customer interactions in Zendesk, providing actionable data on customer sentiment and intent. It functions as a Zendesk AI assistant, understanding customer problems, finding solutions, and drafting replies for agents. Stylo aims to delight agents and customers with every interaction, saving companies time and improving customer experience.

Stylo screenshot

Access & connections

Where you can use Stylo, and what it plugs into.

Platforms

Web

Integrations

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-powered Zendesk ticket assistance
  • Draft response generation
  • Brand voice matching
  • Integration with Shopify and other platforms
  • Call translation, scoring, and summarization
  • Knowledgebase building with Scribe & Scorecard

FAQ 5

What is Stylo AI?
Stylo is a pre-trained AI that reads and understands customer interactions in Zendesk, providing actionable data on customer sentiment and intent. It functions as a Zendesk AI assistant, understanding customer problems, finding solutions, and drafting replies for agents. Stylo aims to delight agents and customers with every interaction, saving companies time and improving customer experience.
How to use Stylo AI?
Stylo integrates directly into Zendesk tickets. It analyzes the customer's issue, suggests solutions, and drafts responses that agents can then paste into the ticket. It also offers features like translation, call scoring, and knowledgebase building.
What is Stylo Assist?
Stylo Assist is a Zendesk AI assistant inside every Zendesk ticket that understands the customer problem, finds the solution, and writes a reply for your agents to paste into the ticket.
How much does Stylo Assist cost?
Stylo Assist starts at $15/agent per month.
Is there a free trial available?
Yes, Stylo offers a free 14-day trial of Stylo Assist, no credit card required.
Stylo $10 per agent/month