Verdict

A quick read before you dig into the full page.

Best if
You are iT managers and need: Build and customize autonomous Agents to support employees and customers 24/7
Skip if
You need a free plan with no credit card
Pick this when
Paid · From $25/user / month

Overview

The Salesforce Platform unifies Data, AI, CRM, Development, and Security into a single, comprehensive platform. It allows users to build every agent and every cloud quickly and safely on one unified metadata platform that integrates enterprise data, AI, security and privacy, analytics, automation, integration, and low code development capabilities. It empowers employees and delivers better customer experiences when you build, customize, and secure your Agentforce and Customer 360 on Salesforce.

Salesforce Einstein screenshot

Best for

Short scenarios where Salesforce Einstein tends to shine.

  • Build and customize autonomous Agents to support employees and customers 24/7.

    Best for IT managers

  • Activate customer data across Salesforce applications with relevant insights.

    Best for Admins

  • Create customizable, predictive, and generative AI experiences.

    Best for Developers

  • Build and deploy Agentforce and AI apps with no code, low code, and pro code tools.

    Best for Business analysts

  • Automate workflows to allow teams to collaborate more easily and drive value for customers.

    Best for Sales teams

How it works

Explore the Salesforce Platform to build, customize, and secure Agentforce and AI apps. Utilize low code tools, integrate systems, automate processes, and connect data securely. Start a trial to experience Salesforce Platform Services for 30 days.

Example outputs 1

Sample generations and before/after results for Salesforce Einstein.

Access & connections

Where you can use Salesforce Einstein, and what it plugs into.

Platforms

Web

Integrations

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Customer 360
  • Data Cloud
  • Einstein AI
  • Low Code Development
  • Security & Privacy
  • Automation
  • Integration
  • Analytics

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Tools that often show up alongside Salesforce Einstein in collections and comparisons.

FAQ 8

What is Salesforce Platform?
The Salesforce Platform unifies Data, AI, CRM, Development, and Security into a single, comprehensive platform. It allows users to build every agent and every cloud quickly and safely on one unified metadata platform that integrates enterprise data, AI, security and privacy, analytics, automation, integration, and low code development capabilities. It empowers employees and delivers better customer experiences when you build, customize, and secure your Agentforce and Customer 360 on Salesforce.
How to use Salesforce Platform?
Explore the Salesforce Platform to build, customize, and secure Agentforce and AI apps. Utilize low code tools, integrate systems, automate processes, and connect data securely. Start a trial to experience Salesforce Platform Services for 30 days.
What is an application development platform?
An application development platform is a set of tools, frameworks, libraries, and services that developers use to build, test, deploy, and manage software applications. These platforms provide a comprehensive environment that streamlines the development process and facilitates collaboration among development teams.
Why are application development platforms important?
An application development platform aims to simplify and accelerate the software development lifecycle, enabling developers to create robust and scalable applications efficiently.
Does my business need an application development platform?
Determining whether your business needs an application development platform involves assessing your specific requirements, goals, and the nature of the applications you want to develop. If your business needs custom applications with complex functionality, a development platform can provide tools and frameworks to streamline the development process.
What are the benefits of application development platforms?
Application development platforms offer various benefits that can enhance the efficiency, speed, and overall success of the software development process. Some of the benefits include: faster development time, consistency and standardization, increased collaboration and team productivity, and cost savings.
How do I choose the right application development platform?
Choosing the right application development platform involves defining your business requirements, understanding your development team's skills, and considering factors like scalability, integration capabilities, and security features. If you're looking to democratize app development throughout your organization and increase efficiency and productivity, you should consider a low-code development platform with integrated data, AI, and automation built into leading Salesforce line of business applications across sales, service, marketing, commerce, and industries.
How much does Salesforce Platform cost?
Platform Starter starts at $25/user/month. Platform Plus starts at $100/user/month. Each tier includes: custom objects, process automation, Lightning App Builder, AppExchange, identity for employees, and customizable reports and dashboards.
Salesforce Einstein From $25/user / month