Promote Sign in Sign up

Customer calls

Quo ✓

AI-powered phone system unifying calls, texts, and contacts.

166 views 7.6M/mo traffic 0 saves Free Trial
Agent API AI Phone System
More categories (4)
Call And Text Integration Small Business Tool Customer Service Enhancement Customer calls
Visit website Sign in to save

Trial; then from $15/mo

Verdict

A quick read before you dig into the full page.

Best if
AI-powered phone system unifying calls, texts, and contacts
Skip if
Limited CRM features
Pick this when
Designed for startups, small businesses

Considering Simple Phones instead? Compare side by side

Overview

Generated by ChatGPT

Previously known as OpenPhone, Quo is an AI powered phone system designed specifically for startups and small businesses. Quo seamlessly integrates calls, texts, and customer contact profiles into a shared platform, providing a comprehensive communication tool.

This design encourages team alignment, improves response times and ultimately, enhances customer value perception. It features a variety of capabilities, including call and text messaging, team collaboration, CRM and automation.

A unique feature of Quo is Sona, its dedicated AI Agent that offers 24/7 call support. Sona handles common questions to ensure customer opportunities are never missed.

Quo also provides an API for increased customisation and smoother integration into existing workflows. Furthermore, Quo's platform allows for analytics oversight, phone menu and routing options, and shared numbers to facilitate team collaboration.

The shared platform approach helps avoid missed calls which can translate into lost revenue. The system presents a full history with each customer to give teams complete context, enhancing customer service by providing well-informed responses.

Quo website

Access & connections

Where you can use Quo.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • API
  • Text

Output

  • API
  • Text

Pros & cons

Pros

  • Designed for startups, small businesses
  • Integrates calls, texts, contacts
  • Shared communication platform
  • CRM and automation features
  • API for customization and integration
  • Analytics oversight
  • Phone menu and routing options
  • Shared numbers for team collaboration
Show 16 more
  • Avoids missed calls
  • Provides full customer history context
  • Enhances team alignment and response times
  • Improves customer value perception
  • Specifically designed for improved customer service
  • Protects potential revenue
  • Sona handles common questions
  • Seamless workflow integration
  • Facilitates better informed responses
  • Startups and small businesses friendly
  • Discuss, respond and capture opportunities
  • Supports sales, support and recruiting
  • Solutions for education, real estate, professional services
  • Allows for custom workflows
  • Text Message Support
  • Track Team Performance Live

Cons

  • Aimed mainly at startups
  • Limited to small businesses
  • Apps for major platforms unclear
  • Dependence on shared platform
  • Not suitable for large enterprises
  • Lacks advanced contact center features
  • Limited CRM features
  • No comprehensive training provided

Compare alternatives

Similar tools in the catalog — with a clear reason to open each one.

Free + from $49/mo

Full comparison

Free + from $49

Full comparison

from $299/mo

Full comparison

Why look Offers a public API

Full comparison

Why look More privacy-focused

Full comparison

Why look Offers a public API

Full comparison

Releases 1

Initial release May 9, 2023 Current
Initial release of Quo.

FAQ 12

What is Quo?
Quo is an AI powered phone system that serves as a comprehensive communication tool. It integrates calls, texts, and customer contact profiles into a unified platform. The system features call and text messaging, team collaboration, CRM and automation functionalities. Additionally, Quo's platform allows for analytics oversight, phone menu and routing options and shared numbers. The system also has an AI Agent named Sona that offers 24/7 call support.
What was Quo previously known as?
Quo was previously known as OpenPhone.
Who is Quo designed for?
Quo is specifically designed for startups and small businesses.
What can Quo's AI Agent Sona do?
Quo's AI Agent, Sona, offers 24/7 call support, handling common questions and ensuring vital customer opportunities are never missed.
What is the purpose of Quo's shared platform?
The purpose of Quo's shared platform is to facilitate team alignment, improve response and reduce missed calls, which can translate into lost revenue. It provides a full history with each customer to give teams complete context, enhancing customer service by providing well-informed responses.
Does Quo support call routing?
Yes, Quo supports call routing. It provides phone menu and routing options on its platform.
What benefits does Quo offer to improve customer value perception?
Quo enhances customer value perception by ensuring effective, well-informed responses. By integrating calls, texts, and contacts in a shared space, it enables teams to respond faster and ensure every customer feels valued. The system also provides a full history with each customer for more informed responses.
How does Quo analyze missed calls?
Analyzing missed calls in Quo is done through the shared platform approach which assists in avoiding missed calls. While specifics about this process are not explicitly stated on their website, the platform presumably provides analytics and oversight over these interactions.
Can I integrate other tools with Quo using an API?
Yes, Quo offers API integration for increased customization and smoother integration into existing workflows.
What types of communication can be integrated using Quo?
Quo can integrate calls, texts, and customer contact profiles into a unified platform.
What types of automation features does Quo have?
Quo features a dedicated AI agent for automation and common questions response. Detailed specifics on additional automation features are not explicitly mentioned on their website.
How can Quo assist with team collaboration?
Quo assists with team collaboration by providing a shared platform, shared numbers, and a system that promotes team alignment. Through call and text integration, and an inclusive view of customer interaction history, it provides a context-rich environment for teams to collaborate effectively.
Quo Trial; then from $15/mo
Visit website