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Voice agents

Plivo ✓

Build human-like voice AI agents.

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Agent API Voice AI
More categories (4)
Speech To Text Text To Speech Voice Activity Detection Voice agents
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Free + from $0.05

Verdict

A quick read before you dig into the full page.

Best if
Build human-like voice AI agents
Skip if
Limited security compliance standards
Pick this when
Natural Text-to-Speech voices

Considering Speechmatics | AI Voice Agents instead? Compare side by side

Overview

Plivo is a platform that allows users to build voice AI agents that are capable of emulating human-like speech. This tool is designed to cater to a wide range of users - from teams utilizing no-code builders to developers engaging flexible APIs.

Features include Natural Text-to-Speech voices, Speech-to-Text with high accuracy, Intelligent turn-taking that can reduce awkward interruptions, and Voice Activity Detection that identifies when users start and stop speaking.

It also provides real-time bi-directional audio streaming. The platform is flexible, allowing users to start with a fully managed stack or customize components according to their needs.

It also boasts strong security measures, including Data residency options, and is designed to provide full control to the user with ease of use. Plivo also enables the creation of various specific agents like Appointment Booking Agents, Customer Support Agents, Lead Qualification Agents, and Payment Reminder Agents.

Its no-code AI agent studio allows for the quick building, testing, and deployment of omni-channel AI agents. Furthermore, Plivo supports a wide range of languages and is connected in many countries around the world.

Plivo website

Access & connections

Where you can use Plivo.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • API
  • Tabular
  • Text

Output

  • Audio
  • API

Supported features

  • Speech API

Pros & cons

Pros

  • Natural Text-to-Speech voices
  • High accuracy Speech-to-Text
  • Intelligent turn-taking
  • Voice Activity Detection
  • Real-time audio streaming
  • Customizable components
  • Strong security measures
  • Data residency options
Show 27 more
  • Ease of use
  • Agent creation flexibility
  • Quick build-test-deploy cycle
  • Supports multiple languages
  • Global connectivity
  • Supports various specific agents
  • < 300ms audio latency
  • 99.99% Platform uptime
  • Agent building using prompts
  • User full control
  • Dragn' Drop simplicity
  • Handles millions of conversations
  • Enterprise-grade security
  • Compliance with HIPAA, GDPR, SOC 2, PCI DSS, STAR
  • Data Encryption (TLS in transit, AES-256 at rest)
  • Control over data residency
  • Full access logs
  • Role-based access control
  • Optimizable through goals
  • Continuous learning
  • Real-time processing
  • Smart turn Detection
  • Barge-in handling
  • Auto simulations & evals
  • Real-time observability
  • 30+ accents support
  • Tone & hallucination control

Cons

  • No offline capabilities
  • Limited agent customization
  • Latency issues
  • No integration with third-party apps
  • Potential language nuances issue
  • Interruption detection flaws
  • Data residency confusion
  • No-code limitations
Show 2 more
  • Limited security compliance standards
  • Lacks detailed user guide

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Releases 1

Initial release July 12, 2023 Current
Initial release of Plivo.

FAQ 12

What is Plivo?
Plivo is a platform that allows users to construct voice AI agents that emulate human-like speech. It's designed for a broad spectrum of users - from teams using no-code builders to developers utilizing flexible APIs.
What are the main features of Plivo?
Plivo possesses several key features including Natural Text-to-Speech voices, Speech-to-Text of high accuracy, Intelligent turn-taking eliminating awkward interruptions, and Voice Activity Detection that recognizes when users start and stop speaking. Besides, it offers real-time bi-directional audio streaming. Plivo also has strong safety measures, including data residency options, and designed to offer the user full control while maintaining simplicity.
How does the Speech-to-Text feature of Plivo work?
Plivo's Speech-to-Text feature operates with over 95% accuracy across different accents. It converts speech elements into written content, enabling ease of utilization for data analysis and further processing.
What is Intelligent turn-taking in Plivo?
Intelligent turn-taking in Plivo is a functionality that allows smooth interaction between the AI agent and the user. This feature can intuitively predict and manage conversational turns, helping to avoid awkward pauses or interruptions.
How does the real-time bi-directional audio streaming feature of Plivo function?
Plivo's real-time bi-directional audio streaming feature ensures that audio data can be transmitted in both directions simultaneously and without significant latency. This results in a seamless, real-time conversation experience for the users.
Is Plivo a secure platform?
Yes, Plivo is a secure platform. It takes strong safety measures and provides data residency options. All data transfers are secured with encryption, and compliance with standards like HIPAA, GDPR, SOC 2, PCI DSS, and STAR further testifies to Plivo's commitment to security.
Can I customize components with Plivo?
Yes, Plivo is flexible and allows users to either start with a fully managed stack or customize components as per their needs. This gives users full control over the design and functionality of their AI agent.
What types of agents can I create with Plivo?
With Plivo, users can construct various specific agents such as Appointment Booking Agent, Customer Support Agent, Lead Qualification Agent, and Payment Reminder Agent to meet different business needs.
How does the No-code AI agent studio work in Plivo?
The No-code AI agent studio in Plivo enables swift construction, testing, and deployment of AI agents. It's designed for teams who want to move quickly and concentrate on outcomes, allowing them to build AI agents using plain English and a simple drag-and-drop interface.
Does Plivo support multiple languages?
Yes, Plivo supports a wide array of languages, facilitating its usage for diverse user groups from different linguistic backgrounds. So, users can build voice AI agents in multiple languages.
What are the data residency options in Plivo?
Plivo provides data residency options, allowing users to choose data centers located in the US, EU, or APAC for storage. This ensures that user data stays where it's needed, complying with regional laws and regulations.
How accurate is Plivo's Speech-to-Text feature?
Plivo's Speech-to-Text feature demonstrates high accuracy, boasting over 95% accuracy across accents. This enables the reliable translation of voiced content into written language.
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