Verdict

A quick read before you dig into the full page.

Best if
AI customer support platform automating email responses and providing insights
Skip if
You need a free plan with no credit card
Pick this when
Paid · From $89 / mo

Overview

My AskAI is an AI email assistant and customer support platform that automates responses to customer inquiries using knowledge from your website and help documents. It offers features like AI-powered replies, insights dashboards, and integrations with various support platforms.

Access & connections

Where you can use Free AI Email Assistant.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI email assistant for customer support
  • AI web assistant
  • Insights dashboard for actionable insights
  • Integration with existing support platforms
  • Customizable AI agent personality and tone
  • Data protection & GDPR compliance
  • Intelligent AI to human handover

FAQ 9

What is My AskAI?
My AskAI is an AI email assistant and customer support platform that automates responses to customer inquiries using knowledge from your website and help documents. It offers features like AI-powered replies, insights dashboards, and integrations with various support platforms.
How to use My AskAI?
Connect your existing support email, train the AI with your website and help docs, and let it handle up to 75% of inbound customer service requests. You can also add it to your website with a line of code.
What content types can I add to train my AI agent?
My AskAI supports adding your entire website, help docs, documents, PDFs, and presentations.
What other integrations do you support?
My AskAI supports integrations with Google Drive, Notion, Intercom, Zendesk, Freshdesk/chat, Gorgias, Slack, and more. See all AI integrations on the website.
Can I capture leads or email addresses with my AI agent?
Yes, you can enable 'Lead capture' to require users to provide their email address before chatting. You can then export the emails or connect your own webhook to add emails to your CRM.
How do I create an AI agent using My AskAI?
Sign up for the 30-day free trial and create your first AI agent in under 5 minutes. Add your knowledge sources and start asking example customer support questions.
What is My AskAI?
My AskAI allows you to create your own AI agent for customer support. You add your company's help docs or internal content so your customers can have instant answers to any question, 24/7. You can add your AI agent to your live chat app e.g. Intercom, your website or integrate within Slack or connect via API.
How secure are My AskAI's AI chatbots?
All uploaded content is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more on the website.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more on the website.
Free AI Email Assistant From $89 / mo