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Four/Four

AI-powered platform capturing customer voice for actionable business insights.

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Verdict

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AI-powered platform capturing customer voice for actionable business insights
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Paid · From £99 / month

Overview

Four/Four automatically captures the voice of your customer from real-life conversations, links it with your CRM data, and analyzes it through an AI engine to create actionable insights. It helps businesses codify customer conversations into a common language, enabling data-driven decision-making across product, marketing, sales, and customer success teams.

Four/Four screenshot

Access & connections

Where you can use Four/Four.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-powered conversation analysis
  • CRM and ticketing system integration
  • Actionable insights generation
  • Meeting recording service (AI Researcher plan)
  • Interactive conversational AI (Ask the analyst)

FAQ 6

What is Four/Four?
Four/Four automatically captures the voice of your customer from real-life conversations, links it with your CRM data, and analyzes it through an AI engine to create actionable insights. It helps businesses codify customer conversations into a common language, enabling data-driven decision-making across product, marketing, sales, and customer success teams.
How to use Four/Four?
Connect your meeting notetaker, upload recordings, or integrate with your CRM and ticketing systems. Four/Four's AI analyzes conversations to identify trends and patterns, allowing you to ask specific questions and gain insights.
What integrations are supported by Four/Four?
Four/Four integrates with meeting notetakers (Gong, Chorus), ticketing systems (Service Cloud, Zendesk, Intercom), and CRM systems (Salesforce, HubSpot). It also offers Productboard and Jira integrations for product development workflows.
What are the benefits of using Four/Four for product teams?
Four/Four helps product teams align product value with market needs by providing customer-driven insights from real conversations. This enables them to design more effective and innovative solutions.
What is the AI Analyst plan?
The AI Analyst plan allows you to connect your meeting notetaker or upload your recordings and let Four/Four's AI Analyst identify and monitor your trends and patterns.
What is the AI Researcher plan?
The AI Researcher plan includes everything in the AI Analyst plan, plus Four/Four's meeting recording service.
Four/Four From £99 / month