Conversagent ✓

Conversagent is an AI-powered shopping assistant built for E-commerce platforms.
Operating 24/7, it acts like an in-store sales representative, guiding customers through their shopping journey, recommending products, and driving purchase decisions. Merchants using Conversagent see conversion rates of around 20%, which is comparable to in-store experiences.

With features like direct add-to-cart from chat and expandable chat windows Conversagent makes online shopping faster and more seamless and reduces cart abandonment while boosting average order value. It handles all types of questions—from product enquiries to order tracking—cutting support overhead and freeing your team to focus on higher-value work and enabling scalability.

The agent communicates in a natural, human-like style that aligns with your brand’s tone, and can engage with customers in multiple languages. It is fully customisable, with new chat themes, icon styles, and “thinking” animations to match your brand’s look and feel.

Merchants now also have enhanced insights, including the ability to export conversation histories as CSV files for advanced reporting and integration with other business tools. Email form capture allows for collecting customer emails if directed, making follow-ups and marketing campaigns easier than ever.

Meet Eva, your intelligent personal assistant that lives within the Conversagent dashboard. Eva guides you step-by-step through setup, answers questions in real-time, suggests best practices, and highlights tools you might not have discovered, making onboarding, optimisation, and daily management effortless.

While Conversagent integrates seamlessly with Shopify stores in one click, it can also be deployed on other platforms. Simply reach out to the team for a quick custom-built integration tailored to your store’s needs.

We’re constantly evolving—check out the full product updates on the official conversagent website.