Agent

Avallon

Automates complex claims operations with AI agents, boosting productivity and cutting costs.

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Verdict

A quick read before you dig into the full page.

Best if
You are carriers and need: Automating claims operations for Workers Comp, Property & Casualty (P&C), and Health insurance
Pick this when
Automates complex claims operations with AI agents, boosting productivity and cutting costs

Overview

Avallon turns complex claims operations into automated resolutions, cutting costs and supercharging adjuster productivity with agentic workflows. It is built for carriers, MGAs, and TPAs to automate claims operations, eliminating busywork for claims teams across the US and Europe.

Avallon screenshot

Best for

Short scenarios where Avallon tends to shine.

  • Automating claims operations for Workers Comp, Property & Casualty (P&C), and Health insurance.

    Best for Carriers

  • Capturing new losses via phone, email, or file upload with zero manual entry.

    Best for MGAs (Managing General Agents)

  • Answering inbound status request calls with real-time updates and full claim context.

    Best for TPAs (Third-Party Administrators)

  • Auto-dialing employers, providers, and injured workers while logging responses.

    Best for Claims teams

  • Retrieving data, citing sources, analyzing claims, and suggesting actions for case management.

    Best for Claims administrators

  • End-to-end subrogation automation, including multimodal outreach and demand packet building.

    Best for IT professionals in insurance

Example outputs 1

Sample generations and before/after results for Avallon.

Access & connections

Where you can use Avallon.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Context-Aware AI
  • Dialer (for scaling phone calls)
  • Orchestrator (for automating emails)
  • Parser (for structuring documents)
  • Copilot (for workflow supercharging, data retrieval, analysis, and recommendations)

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FAQ 7

What is Avallon?
Avallon turns complex claims operations into automated resolutions, cutting costs and supercharging adjuster productivity with agentic workflows. It is built for carriers, MGAs, and TPAs to automate claims operations, eliminating busywork for claims teams across the US and Europe.
How to use Avallon?
Avallon utilizes AI agents to automate various aspects of claims operations. Users can leverage specific agents like the Claim Intaker for new loss capture, Case Status Receptionist for inbound inquiries, Third-party Reacher for outbound communication, and Case Copilot for data retrieval, analysis, and action suggestions. The platform integrates seamlessly with existing CMS, CRM, IVR systems, and data warehouses, and can be configured to specific workflows and call scripts.
How much does Avallon cost annually?
Avallon's pricing is tailored to meet specific needs and adjusts according to the value delivered. It takes into account factors such as the volume of claims processed, the complexity of system integrations, and the specific features and functionalities required.
How will Avallon integrate with my systems?
Avallon's forward-deployed engineering team works closely with clients to seamlessly integrate with existing systems, including claims management platforms, REST APIs, ERP software, email, and more.
Can the Avallon voice AI agent adapt to a wide variety of call scripts?
Yes, the Avallon voice AI agent can be configured to handle multiple variations of claims call scripts. Their engineering team assists in setting up each version to meet the organization’s needs.
If I own a smaller claims management operation, will Avallon still be effective for me?
Absolutely. Avallon is designed to add value to claims teams of all sizes, with pricing that scales to suit the organization’s needs.
What kind of support does Avallon offer after implementation?
Avallon offers 24/7 assistance for critical issues, regular updates, and proactive monitoring. They are available for troubleshooting, training, and any adjustments needed as the business evolves.
Avallon