Text model

Salesforce Koa

Salesforce Koa is Salesforce's first CRM reasoning model for Agentforce, post-trained on NVIDIA Nemotron 3 Super with 27 years of CRM intelligence spanning 14+ industries. Trained on synthetic scenarios rather than customer data, it reasons through multi-step sales, service, and marketing workflows such as updating opportunities, routing cases, and scheduling follow-ups, using tools and function calls with 3x fewer errors on Salesforce's CRM benchmark.

Type
Text
Weights
Closed