Zendesk AI (but cheaper)
AI customer support agent automating 75% of support requests.
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- AI customer support agent automating 75% of support requests
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- AI customer support agent automating 75% of support requests
Overview
My AskAI is an AI customer support agent platform that helps businesses automate customer support by resolving 75% of support requests automatically. It integrates with existing live chat tools like Zendesk, Intercom, and Freshchat, and allows users to add content from various sources to train the AI agent.
Access & connections
Where you can use Zendesk AI (but cheaper), and what it plugs into.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- AI-powered customer support
- Integration with existing live chat platforms
- Automated resolution of support tickets
- Customizable AI agent behavior and tone
- Access to live customer data
- Automatic Zendesk ticket tagging
FAQ 12
What is My AskAI?
My AskAI is an AI customer support agent platform that helps businesses automate customer support by resolving 75% of support requests automatically. It integrates with existing live chat tools like Zendesk, Intercom, and Freshchat, and allows users to add content from various sources to train the AI agent.
How to use My AskAI?
Create a free AI agent, connect it to your knowledge base (help docs, website, documents), and integrate it with your existing support tools. The AI agent will then handle customer inquiries automatically.
What content types can I add to train my AI agent?
My AskAI supports adding websites, help docs, documents, PDFs, and presentations.
What other integrations do you support?
My AskAI supports a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. See all our AI integrations.
Can I capture leads or email addresses with my AI agent?
Yes, you can enable 'Lead capture' to require that people using your AI agent provide their email address before chatting and getting answers to their questions. You can then export the emails captured or connect your own webhook, like Zapier, to add emails into your CRM.
How do I create an AI agent using My AskAI?
Sign up for a 30-day free trial and create your first AI agent in under 5 minutes. Add your relevant 'knowledge' (Help Centers, websites, documents) and start asking example customer support questions.
What is My AskAI?
My AskAI allows you to create your own AI agent for customer support. You add all of your company's help docs or internal content so your customers can have instant answers to any question, 24.7. You can add your AI agent to your live chat app e.g. Intercom, your website or integrate within Slack or connect via API.
How secure are My AskAI's AI chatbots?
All uploaded content is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more.
How much does My AskAI cost?
My AskAI has different paid plans to suit different needs and budgets. You can create your first AI agent with our 30 day free trial (no credit card required), where you can access all our features. After your trial, there are 2 monthly plans to choose from, starting from just $60 per month. See all our paid plans
How is My AskAI different from ChatGPT?
For all the amazing things ChatGPT can do, it can't access your company's private content or data. So it can't answer question on how your business or products actually work. With My AskAI, you get the power of ChatGPT, but with an AI agent that knows everything about your company and it's internal or external documentation.
Can I add my AI agent created with My AskAI to my website?
Yes, My AskAI makes it easy to add your custom AI agent to your own website, for your customers. You can embed the chat widget code directly into your pages with just a few lines of HTML. This allows visitors on your site to interact with your AI agent and get instant answers to all their questions directly from the content you uploaded to My AskAI.
Zendesk AI (but cheaper)