What is Univw?
Univw is a sales CRM designed for startups and small businesses. It helps track and manage leads at different stages of the sales life cycle, shorten sales cycles, and accelerate business growth. It offers features like custom dashboards, reports, analytics, automated call QA, external automations, agent coaching, and notes and summaries. Univw CRM stands for customer relationship management software, a technology that helps in actively managing customer information and improving your sales cycle. It is used for various business verticals like Real estate, FMCG, Banking and Financial sectors.
How to use Univw?
To use Univw, sign up for a free trial, import your data, and start managing your leads. Customize the platform to fit your business needs and leverage features like automated workflows and reporting.
What is CRM?
(Customer Relationship Management) CRM is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Is CRM fit for Start-ups or small businesses?
Univw CRM is a best fit for all B2B/B2C start-ups and small businesses. It’s a simple, adaptable and comprehensive tool which helps you manage all your sales leads as well as service leads.
Who is CRM for?
A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success. A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.
What is Lead management?
Lead management is a process of acquiring and organizing lead information and managing interactions with them. It involves capturing leads from multiple sources, qualifying them, distributing them to sales reps, tracking and recording online and offline interactions, such as emails, ad clicks, website visits, phone calls, and face-to-face meetings. It also helps companies understand customers’ pain points and requirements. And by doing so, they can propose a solution that can serve their customers’ needs.
What is CRM in sales?
A sales CRM is a tool of managing all touch points with prospects or customers throughout the sales process. The touch-point could be any interaction -both direct and indirect between sales reps and their customers. Sales CRM helps in simplifying sales processes, centralizing sales operations, improving customer data accuracy, identifying bottlenecks in sales cycle and also shortening the sales cycle.
What is mobile CRM and why is it important?
Mobile CRM is a software application that delivers the functionalities of a CRM on smartphones, tablets, and other internet-enabled devices. It enables sales, marketing, and customer service teams to access and manage customer/prospect information in real-time, wherever they are.
Can you customize the CRM dashboard and workflow as per your business requirements?
Sure, with Univw - easy to customize platform, one can easily customize the CRM dashboard and workflow as per their business requirements
Can you use Univw for free?
Yes, you can use basic lead management version of Univw for free and you can also explore our premium platform for free by registering your details on our landing page
What does Univw do exactly?
Univw helps business owners easily track all communications and nurture relationships with their leads, clients, vendors and partners too. It helps to manage and control lead lifecycle with ease, track the productivity of employees and much more. Please visit to our Product Feature page on our landing page for further details
Can I use Univw for field tracking ?
Univw has it's in-house geo-location tracker for on-field agents, wherein you can locate employee's location at anytime of the day. You can also relate this data with other data points like Meeting Location, Job Location etc to measure the executives efficiency and performance.