What is Quidget?
Quidget is an AI chat builder that scans your data and knowledge base to deliver instant, accurate answers to customer questions. Train and deploy it on your site in minutes. You don’t need humans to answer 80% of Tier-1 support questions. Quidget speaks 45+ languages & works right out of the box. It automates routine questions, so your team can focus on more complex tasks. It integrates with messaging apps like WhatsApp, Slack, Telegram, and Viber, and connects to platforms like Zendesk, Freshdesk, Slack, WhatsApp & Calendly.
How to use Quidget?
Connect your website, FAQs, and files to Quidget. It learns from these resources to answer customer questions automatically. No coding is required.
What is Quidget and how does It work?
Quidget is an AI-powered support agent that answers up to 80% of common customer questions automatically. It learns from your website, FAQs, and uploaded resources, providing fast, accurate responses 24/7. For more complicated questions, Quidget passes the details to your team to handle.
Do I need technical skills to set up Quidget?
No, Quidget is designed to be easy for anyone to set up. Just connect your resources, like a website or FAQs, and it’s ready to start helping your customers. You don’t need to know how to code or hire a developer.
Can I try Quidget for free?
Yes, you can try Quidget for free with basic features to see how it works for your business. If you need more advanced options, you can switch to a paid plan anytime.
Can I use Quidget without a helpdesk?
Yes! If you don’t use a helpdesk system, Quidget can send any unanswered questions directly to your team’s email. It’s a great option for businesses that want better customer support without needing extra software.
How can I track Quidget’s performance?
Quidget includes built-in reports to show how it’s performing. You can see how many questions were answered by AI, which were passed to your team, and where your customers are from. These insights help you see what’s working and what can be improved.
How is Quidget different from other chatbots?
Quidget is quick to set up—no coding needed—and starts working in minutes. Unlike generic chatbots, it uses your content to give better answers and works as a hybrid solution: AI for repetitive tasks and human handover for more complex issues. It’s also backed by 14 years of customer support expertise, making it smarter and more practical for real business needs.
Where can I use Quidget?
Quidget works on your website and integrates with tools like WhatsApp, Slack, Telegram, and Viber. It also connects with CRMs like Zendesk and Freshdesk, making it flexible for businesses with different systems.
What types of questions can Quidget handle?
Quidget handles up to 80% of questions, including things like product details, pricing, and troubleshooting. It’s perfect for repetitive tasks that don’t need human involvement. For questions it can’t answer, it passes the customer to your team.
Does Quidget work in multiple languages?
Yes, Quidget supports over 45 languages. It automatically detects the language your customer is using and continues the conversation in the same language. This makes it a great fit for businesses with a global audience.
Can Quidget be trained over time?
Yes! Quidget learns from every interaction and gets better with time. You can also add new information or update your resources, and Quidget will use it to provide better answers. This makes it smarter and more useful as your business grows.