ChatInsight
Custom AI chatbots trained on your data for business support and customer engagement.
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Freemium
Free + from $19.90 / mo.
Verdict
A quick read before you dig into the full page.
- Best if
- Custom AI chatbots trained on your data for business support and customer engagement
- Skip if
- You need enterprise SLAs or a fully managed team plan right away
- Pick this when
- Freemium · Free + from $19.90 / mo.
Overview
ChatInsight is an intelligent AI assistant trained with your own data like a human. Use ChatInsight as an employee to support your team. It allows you to create custom AI chatbots trained on your business data, providing solutions for employee experience, customer support, marketing support, and IT support. It offers features like custom knowledge base training, human-like conversation, and multi-language support.
Access & connections
Where you can use ChatInsight.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- Custom AI Chatbot with Your Own Knowledge Base
- Human-like Interactions
- Seamlessly Support Multiple Languages
- Embed Everywhere
- Data Security
FAQ 9
What is ChatInsight?
ChatInsight is an intelligent AI assistant trained with your own data like a human. Use ChatInsight as an employee to support your team. It allows you to create custom AI chatbots trained on your business data, providing solutions for employee experience, customer support, marketing support, and IT support. It offers features like custom knowledge base training, human-like conversation, and multi-language support.
How to use ChatInsight?
To use ChatInsight, you need to train it with your own data, such as URLs, text, and markdown files. Once trained, the chatbot can be embedded on your website or app to support your team and customers with 24/7 self-service.
What are credits and how do they work?
Credits are used to measure your query usage. Their consumption varies with the GPT model you use. A GPT-4o mini query consumes 1 credit. A GPT-4o query consumes 10 credits. View your credit consumption by navigating to [Bots] in the Admin Console.
What happens if I don't have enough credits?
If you've exhausted the number of queries available to your subscription, you will not be able to interact with the model until you either top-up more credits or wait until your credits reset. You can go to [Purchase] in the Admin Console to buy the additional credits that suit your needs. The credits will remain available until consumed as long as your account remains active.
Is my data safe and where is my data stored?
Yes, we take your data security and privacy very seriously. All your data, including the knowledge base, uploaded documents, and AI interactions, are securely stored on Sand Studio's servers, hosted on Amazon Web Services (AWS). This provides a secure environment with firewalls, data encryption, and DDoS mitigation. We will not provide your data to OpenAI, and your data is NOT used in any ML training or any beyond-service analysis.
What payment methods do you support?
ChatInsight supports all major credit cards and debit cards. We secure your payment method with a 3D secure authentication for your privacy and protection. We also accept PayPal.
Can I upgrade or cancel my subscription anytime?
Yes, you can manage your subscription plan anytime by navigating to [Purchase] in the Admin Console.
How accurate are the chatbot answers?
The accuracy of the chatbot answers will depend on the quality of the data used to train the model. The more high-quality and relevant data you provide, the more accurate the answers will be.
Do you offer any non-profit discounts?
We encourage and support the social activities of non-profit organizations. To learn more, please contact our Sales Team.
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