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Switch

Switch is an AI phone agent that automates calls, bookings, and task management.

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AI phone agent Call automation Task management
More categories (5)
AI-assistant Smart scheduling Call transcription AI summaries Customer service automation
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Verdict

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Switch is an AI phone agent that automates calls, bookings, and task management
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Switch is an AI phone agent that automates calls, bookings, and task management

Overview

Switch is your AI phone agent—making calls, booking reservations, canceling services, and managing tasks effortlessly. No more customer service headaches. No more wasted time. Just tell Switch what you need, and it gets it done. It transforms your phone experience with an AI agent that makes calls, handles bookings, and manages tasks for you. Available in 40+ countries with smart call handling and scheduling.

Switch screenshot

Access & connections

Where you can use Switch.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-powered call making and handling
  • Automated task management
  • Smart call scheduling
  • Live call transcripts
  • AI-generated call summaries
  • Multi-channel AI (calls, email, texts)
  • Customizable AI assistant
  • Dedicated mobile app
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  • International & multilingual calls
  • Tandem calls (AI navigates phone trees)

FAQ 12

What is Switch?
Switch is your AI phone agent—making calls, booking reservations, canceling services, and managing tasks effortlessly. No more customer service headaches. No more wasted time. Just tell Switch what you need, and it gets it done. It transforms your phone experience with an AI agent that makes calls, handles bookings, and manages tasks for you. Available in 40+ countries with smart call handling and scheduling.
How to use Switch?
Simply chat with the assistant, tell it what you need, and come back when it's done. Everything will be organized into a task summary that references actual call transcripts and recorded audio. Before Switch places a call, it will run you through a planning process, where you can review and tweak the details to ensure it gets everything right.
How does Switch work?
Simply chat with the assistant, tell it what you need, come back when its done. Everything will be organized into a task summary that references actual call transcripts and recorded audio.
Will people actually talk to an AI?
Yes! Businesses and call centers are designed to assist your AI agent just like a human. We’ve also placed guardrails to ensure it remains friendly and accommodative, even if the call doesn’t go perfectly to plan.
Is my data safe?
Absolutely! We prioritize your privacy and security. Your personal data is encrypted and only accessible to your account. We do not use personally identifying information to train our models. You may request permanent data deletion at any time.
What happens if a business asks for sensitive information like my credit card number?
If a representative asks for verification, you can provide it securely through the live chat interface during the call, which is never saved. Any data you do provide Switch (e.g. your favorite restaurants) outside the live chat interface is encrypted and stored securely for more efficient, personalized task planning.
What if a call goes to voicemail?
Switch can detect voicemails and reschedule the call for later. If needed, it can also leave a message for the recipient.
Does Switch work with businesses that have automated phone menus?
Yes! Switch navigates phone trees and automated response systems (ARS) to get through to a real person as quickly as possible.
Can I review or edit what the AI says before it makes a call?
Before Switch places a call, it will run you through a planning process, where you can review and tweak the details to ensure it gets everything right. You’ll also see live call transcripts and can jump in if needed.
Can Switch handle multiple calls at once?
Yes! You can place unlimited simultaneous calls.
Can Switch make international calls?
Currently, Switch is limited to US phone numbers, but we can enable international calling for interesting use cases. Let us know!
What languages does Switch support?
While we officially support English, our models are inherently multilingual—try requesting a call in another language 🤓
Switch
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