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Sales chatbots 2026 Rank: #2823

Storebird ✓

Your WooCommerce store's AI sales assistant, always open.

Source rating 5.0 (1) 1k views 2 saves Free Trial
AI Chatbot Https://storebird.AI Sales Assistant
More categories (4)
WooCommerce WooCommerce Assistance Customer Interaction Sales chatbots
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Trial; then from $39/mo

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Verdict

A quick read before you dig into the full page.

Best if
Your WooCommerce store's AI sales assistant, always open
Skip if
Limited Product Variations
Pick this when
Built specifically for WooCommerce

Considering Octocom instead? Compare side by side

Overview

Storebird is an AI chatbot and sales assistant specifically built for WooCommerce. It helps to manage customer queries by syncing the product catalog and providing instant answers to product, stock, and order questions, contributing to improved customer interaction and potentially increased sales.

The chatbot is trained based on the users' catalog, product variations, and policies, providing more personalized and accurate responses. In addition to this, it also tracks orders in real-time and offers human handoff when necessary.

Storebird uses filters before searching for products, understanding specific WooCommerce attributes and variations, which ensures that only the most relevant products are shown to customers.

The chatbot can also provide information on delivery updates from a vast range of carriers worldwide. As well as these features, Storebird assists in building an email list by engaging with visitors and capturing their emails when they show interest.

Lastly, Storebird offers a unique feature where handoff to a human is executed in WhatsApp, allowing for immediate and effortless customer support.

Storebird website

Access & connections

Where you can use Storebird, and what it plugs into.

Platforms

Web

Integrations

WhatsApp

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • API
  • Tabular

Output

  • Tabular
  • API
  • Text

Supported features

  • Assistant
  • Support
  • Integrations
  • E-Commerce

Pros & cons

Pros

  • Built specifically for WooCommerce
  • Syncs product catalog
  • Understands product variations
  • Answers real-time customer queries
  • Recommends products
  • Recovers abandoned carts
  • Captures leads
  • Real-time order tracking
Show 42 more
  • Engages on live chat
  • Connects on WhatsApp
  • Easy WordPress plugin installation
  • 24/7 sales assistant
  • Email crawler feature
  • Policy understanding
  • Builds email lists
  • Executes human handoff
  • Understands WooCommerce attributes
  • Worldwide Carrier delivery updates
  • Trained from user's catalog
  • Zero wrong product matches
  • Real-time order situation updates
  • Accurate product filters
  • Personalized customer interaction
  • Quick setup (5 minutes)
  • Tracks delivery from 1500+ carriers
  • Smart upsells based on needs
  • Engages visitors naturally
  • Full context human handoff
  • Brand voice customization
  • Native WooCommerce integration
  • Compatible with Wordpress
  • Handoff executed in WhatsApp
  • Contributes to increasing sales
  • Open 24/7
  • Understands WooCommerce policies
  • Live tracking from worldwide carriers
  • Understands specific product attributes
  • Setup without credit card
  • Real-time dialogue over WhatsApp
  • Can handle complex queries
  • Can sync up 1200+ products
  • No generic responses
  • Can handle numerous orders
  • Smooth escalation system
  • Good for increasing conversions
  • Helps decrease return rate
  • Lower probability of wrong product match
  • WhatsApp handoff alerts
  • Two-way reply system on WhatsApp
  • Doesn't require new app for replying

Cons

  • No support non-WooCommerce platforms
  • No multilanguage support
  • No visual customization options
  • Limited Stock Queries
  • Limited Product Variations
  • Only offers WhatsApp Handoff
  • Email capture only when interest shown
  • No independent app
Show 1 more
  • Depends on Product Catalog Sync

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Releases 1

Initial release June 19, 2026 Current
Initial release of Storebird.

FAQ 12

What is Storebird?
Storebird is a bespoke WooCommerce-tied AI chatbot intended to function as an AI sales assistant. Its main functions include synchronizing your product catalog, fielding queries about products, tracking orders, capturing leads, and seamlessly transitioning to human customer service when necessary.
How does Storebird integrate with WooCommerce?
Storebird seamlessly integrates with WooCommerce by synchronizing the product catalog to handle product queries accurately. It provides real-time order tracking and leads capturing. All these processes are executed without requiring any complex integration steps but by simply setting it up on your WooCommerce store.
What kinds of product queries can Storebird handle?
Storebird can handle a vast range of product-related queries. It comprehends both the product catalog and the variations within it, to deliver highly accurate results. Storebird can filter product searches based on attributes like gender, size, and category.
How does Storebird track orders?
Storebird provides real-time order tracking to customers. This feature is activated immediately after an order is placed, and provides up-to-the-minute tracking details. The real-time order tracking feature not only notifies customers of the status of their orders but also enhances customer satisfaction.
How does Storebird capture leads?
Storebird engages visitors naturally and captures leads when they show interest. It aids in building your email list effectively while providing customer support. This process is carried out in an automated manner, allowing you to capture leads 24/7.
Can Storebird transition from chatbot to human customer service?
Absolutely, Storebird is designed to transition seamlessly from AI chatbot to human customer service when required. Storebird knows when a real person's response is needed and provides a smooth escalation process with full context, ensuring no customer needs to repeat themselves.
How does Storebird handle product catalog synchronization?
Storebird synchronizes the product catalog from your WooCommerce store, understanding the details, variations, and company policies related to each product. This ensures that Storebird's answers to product-related queries are both accurate and comprehensive.
What information from my product catalog can Storebird use to filter product searches?
Storebird uses various product attributes from your WooCommerce store's product catalog to filter product searches. These attributes include but are not limited to gender, size, and category, which ensures highly precise and accurate search results.
What is unique about Storebird's ability to interpret company policies?
Storebird fully understands your company policies by learning from your knowledge base beyond just surface-level information. It is adept at understanding and interpreting ecommerce related policies, ensuring that it delivers accurate information to customers.
How does Storebird understand and handle product variations?
Storebird understands and handles product variations by synchronizing your product catalog and learning comprehensively from your knowledge base. It delivers accurate responses related to specific product attributes, such as color, size, material, etc., leading to precise and satisfactory customer service.
What do you mean by Storebird providing real-time order tracking?
Real-time order tracking in Storebird means that customers can receive instant updates about the status of their order, right when they ask. The feature extends to more than 1500+ carriers worldwide, giving customers an accurate estimate of their package's delivery date and time.
How does Storebird learn from my knowledge base?
Storebird learns from your knowledge base by comprehensively reading and understanding not just surface-level information, but deeper, more intricate details. This helps Storebird return accurate and specific answers to customer queries, instead of providing generalized responses.
Storebird Trial; then from $39/mo
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