Free + from $25
Verdict
A quick read before you dig into the full page.
- Best if
- You are e-commerce businesses and need: Automating lead generation
- Skip if
- You need enterprise SLAs or a fully managed team plan right away
- Pick this when
- Freemium · Free + from $25
Overview
Smax AI is an All-in-One Sales & Engagement Automation platform designed to turn chats into conversions. It features Multichannel Live Chat, AI Agents, an Automation Flow Builder, Remarketing Tools, and Ads Optimization, all integrated into one seamless platform.
Best for
Short scenarios where Smax AI tends to shine.
-
Automating lead generation
Best for E-commerce businesses
-
Providing 24/7 customer support
Best for Food and beverage companies
-
Re-marketing to old customers
Best for Beauty and personal care brands
-
Boosting ad campaign ROAS
Best for B2C service providers
Example outputs 1
Sample generations and before/after results for Smax AI.
Access & connections
Where you can use Smax AI.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- Multichannel Live Chat
- AI Agents
- Automation Flow Builder
- Remarketing Tools
- Ads Optimization
- Integration Module marketplace
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FAQ 12
What is Smax AI?
Smax AI is an All-in-One Sales & Engagement Automation platform designed to turn chats into conversions. It features Multichannel Live Chat, AI Agents, an Automation Flow Builder, Remarketing Tools, and Ads Optimization, all integrated into one seamless platform.
How to use Smax AI?
Connect channels, build bot flows using templates or drag-and-drop function cards, and add triggers to initiate bots when customers interact.
How to calculate send cards?
The send cards are the function cards in each block will be sent by using bot automation. If you have 3 cards in 10 blocks on average, and customer receive 100 blocks for 100 times by bot flow, so your spent send cards will be 3000.
What is business workspace?
Each workspace means each business you are owning or manage for your clients. Each has separate plans and billing, you can pay Standard plan for company 2 to 10 but growth plan for company 1 to unlock this feature in single sign-in. Trick: Purchase 10 accounts :D
How to switch subscription between standard & growth plan?
You can simply press upgrade in growth plan and pay at least one month. After 30 days using growth plan, you should contact us to get 50% refund of your standard plans, no question. If you want to downgrade to standard, please finish the current growth plan.
Can Smax AI integrate with my existing CRM system?
Yes, you can use our Rest Api to sync the data to any of your CRM, but please contact your CRM support to do the syncing process, if you don’t have growth plan or enterprise. If you just want to send or receive 1 way, you can use our webhook to integrate with any app automation platform like Zapier to simply send or receive data
Do you have a free trial?
Yes we do offer 7 days free-trial for growth plan only, contact our support to get support after register a free account. You can test full features of all plans using free account.
How does Smax AI handle data security and privacy?
Smax AI prioritizes data security by employing industry-standard encryption protocols and compliance measures, ensuring that all customer data is securely handled and privacy is maintained.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription any time for growth plan in yearly billing, the unused months will be refund minus 20% processing fees due to double payment gateways fees and human resources. For monthly growth plan subscription, feel free to cancel any times, your credit card will be remove from next cycle payment, you can still use till the last day of current month.
Do you offer product demo session?
Yes, we offer product demo for yearly growth plan. If you want to test out the features, please contact our support team to get 7-days free trials growth plan or using free plan in unlimited time.
What support does Smax AI offer to free users?
Smax AI provides comprehensive support and training resources for any new users, yes free plan included, including detailed documentation, tutorials, and email ticket support, ensuring a smooth onboarding process and helping you maximize the platform's benefits.
Do you offer money-back guarantee?
Yes, we offer 30-days money-back guarantee for standard plans and growth plans, so just try it, risk free. If you just want to test the features, please use the free plan.
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