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Re:amaze

Integrated customer service, live chat, and helpdesk platform for online businesses.

Source rating 5.0 (99) 556k views 556k/mo traffic 0 saves Paid
Chatbot Software Real
More categories (16)
Customer-service Knowledge Base EMAIL ASSISTANT Chat Chatbots AI chatbot AI Customer Support Tools duet ai assistant ai customer service assistant ai flag generator Live chat Helpdesk Customer engagement FAQ Automation Multi-channel support
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From $29 per Team Member per Month

Verdict

A quick read before you dig into the full page.

Best if
You are customer support teams and need: Consolidating customer support channels for faster response times
Skip if
You need a free plan with no credit card
Pick this when
Paid · From $29 per Team Member per Month

Overview

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences. It offers features like shared inbox, chatbots, FAQ, status page, and live customer activity monitoring.

Re:amaze screenshot

Best for

Short scenarios where Re:amaze tends to shine.

  • Consolidating customer support channels for faster response times

    Best for Customer support teams

  • Automating customer interactions with chatbots

    Best for E-commerce businesses

  • Providing self-service support through FAQs

    Best for SaaS companies

  • Monitoring customer activity to offer personalized assistance

    Best for Online businesses

  • Managing customer conversations from multiple businesses in one place

    Best for Helpdesk teams

How it works

Re:amaze allows you to consolidate all your customer support channels into one seamless helpdesk. You can manage conversations from multiple storefronts or websites, collaborate with teammates, automate common tasks, and educate customers with built-in Help Centers and FAQs.

Example outputs 1

Sample generations and before/after results for Re:amaze.

Re:amaze screenshot
Re:amaze screenshot

Access & connections

Where you can use Re:amaze.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Shared inbox helpdesk
  • Live chat with chatbots and video calls
  • Customizable FAQ center
  • Real-time customer activity monitoring
  • Workflow automation
  • Multi-brand management

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Tools that often show up alongside Re:amaze in collections and comparisons.

FAQ 5

What is Re:amaze?
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences. It offers features like shared inbox, chatbots, FAQ, status page, and live customer activity monitoring.
How to use Re:amaze?
Re:amaze allows you to consolidate all your customer support channels into one seamless helpdesk. You can manage conversations from multiple storefronts or websites, collaborate with teammates, automate common tasks, and educate customers with built-in Help Centers and FAQs.
How does the 14-day free trial work?
After you signup you get access to all the features in Re:amaze. You'll be up and running in under 5 minutes and you can play with Re:amaze to your heart's content. You will not be billed unless you choose to continue with us.
Do I have to sign a contract?
No. You pay for Re:amaze month-to-month and you can cancel at any time. There are no cancellation fees or other nasty pitfalls awaiting.
Do I have to install anything to use Re:amaze?
No. You and your whole team can access Re:amaze 24/7 from any computer or mobile device with a modern browser.
Re:amaze From $29 per Team Member per Month
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