Question Base
AI-powered knowledge base that answers questions in Slack automatically.
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Paid
$80 / mo
Verdict
A quick read before you dig into the full page.
- Best if
- AI-powered knowledge base that answers questions in Slack automatically
- Skip if
- You need a free plan with no credit card
- Pick this when
- Paid · $80 / mo
Overview
Question Base is a new kind of knowledge base powered by AI that answers your team's questions inside Slack automatically. It helps preserve answers and documentation in Slack, making team knowledge accessible without the need for @mentions. It transforms Slack into a proactive knowledge hub, delivering instant, accurate answers across your organization.
Access & connections
Where you can use Question Base, and what it plugs into.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- AI-powered answer agent for Slack
- Automatic knowledge extraction from Slack chats
- Integration with various tools like Google Docs, Notion, and Confluence
- Customizable answer agent that adapts to your workflow
FAQ 8
What is Question Base?
Question Base is a new kind of knowledge base powered by AI that answers your team's questions inside Slack automatically. It helps preserve answers and documentation in Slack, making team knowledge accessible without the need for @mentions. It transforms Slack into a proactive knowledge hub, delivering instant, accurate answers across your organization.
How to use Question Base?
Question Base detects when someone asks a question in Slack and proactively searches your docs and answer bank for the answer. It captures expert responses from Slack conversations and transforms them into reusable knowledge.
What is Question Base?
Question Base is a knowledge base built on top of Slack.
How does Question Base work?
Question Base captures expert responses from Slack conversations and transforms them into reusable knowledge. Using AI, it detects and answers repetitive questions, reducing time spent searching for information. It works directly inside Slack.
Do you need to have Slack to use Question Base?
Yes, Question Base is a Slack-first experience. The AI bot lives within the team chat and captures know-how from there. Question Base also has its own interface, available at questionbase.ai where the company-wide FAQ lives.
What other tools does Question Base integrate with?
Question Base helps teams make use of their current documentation, wikis, FAQs and help centres. It offers AI search across tools in your Slack so when an employee asks a question, the AI finds the right answer from Google Docs, Notion, Confluence, Dropbox, Freshdesk. New integrations are added all the time.
How much does Question Base cost?
Question Base offers two main pricing tiers:
Free Plan: $0/month, including unlimited channels, limited integrations, and up to 100 saved answers.
Pro Plan: $5 per user/month ($4 with an annual subscription), which includes unlimited channels, unlimited integrations, and unlimited saved answers.
Free Plan: $0/month, including unlimited channels, limited integrations, and up to 100 saved answers.
Pro Plan: $5 per user/month ($4 with an annual subscription), which includes unlimited channels, unlimited integrations, and unlimited saved answers.
Is my data secure with Question Base?
Yes, Question Base is a SOC2 Type I (Type II in progress) vendor. It uses secure data encryption, and isolated data instances to protect customer information. Data is stored in AWS.
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Question Base
$80 / mo