Free + from $19 / mo
Verdict
A quick read before you dig into the full page.
- Best if
- AI chatbot platform to automate customer support and reduce inquiries
- Skip if
- You need enterprise SLAs or a fully managed team plan right away
- Pick this when
- Freemium · Free + from $19 / mo
Overview
Ping Parrot is an AI chatbot platform designed to automate customer support. It allows users to build and embed custom chatbots on their websites to handle up to 85% of customer support queries without human intervention. The platform requires no coding and supports over 80 languages, making it suitable for businesses of all sizes looking to improve customer service and reduce support inquiries.
Access & connections
Where you can use Ping Parrot.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- AI-powered chatbot creation
- Website and FAQ training
- Multi-language support (80+ languages)
- Customizable chat widget
- Advanced analytics
- Human agent escalation
FAQ 7
What is Ping Parrot?
Ping Parrot is an AI chatbot platform designed to automate customer support. It allows users to build and embed custom chatbots on their websites to handle up to 85% of customer support queries without human intervention. The platform requires no coding and supports over 80 languages, making it suitable for businesses of all sizes looking to improve customer service and reduce support inquiries.
How to use Ping Parrot?
Build a custom chatbot in minutes by training it with your knowledge base (website and FAQ), then embed it on your website. No coding is required.
Can I train the chatbot even if I don’t have a website?
Yes, you may add your own frequently asked questions (FAQ) into the chatbot’s knowledge base. By doing so, the chatbot will be able to respond to questions using the information you provide.
How do I add the chatbot to my website?
You will receive a unique URL, which you can integrate into your website as a chat widget, or you can directly link to it from your site.
Is there a free plan available?
Yes, we offer a free forever plan that allows you to create a chatbot of your own, train it with your data, and embed it on your website. We limit the amount of data you can train your chatbot on and the number of conversations your bot can have each month, but you can upgrade to a paid plan at any time to remove these limits as well as access other premium features.
Does it work even if my website is not in English?
Yes, Ping Parrot supports more than 80 languages, allowing you to train your chatbot in whichever language you prefer. For instance, if your website is in Spanish, you can also train your chatbot in Spanish. It will then be capable of answering questions in all the 80+ languages that we support. This feature makes it convenient for your customers to receive assistance in their preferred language.
Do you also offer human agent support if needed?
Yes! You can take over any conversation at any time. This feature is especially useful when the chatbot is unable to answer a question or when you want to provide a more personalized response to a visitor. You can also enable the chatbot to allow visitors to request a human agent at any time.
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Ping Parrot
Free + from $19 / mo