What is PandaChat?
PandaChat is an AI assistant and support tool designed to help businesses sell more and support customers faster across multiple channels including live chat, email, social media, and voice. It unifies AI customer support and sales automation, aiming to boost conversions, reduce costs, and ensure no customer is missed. PandaChat works 24/7 to answer questions, recommend products, guide purchases, and resolve support issues. For personal and enterprise use, it allows users to upload various data types such as PDFs, Word Docs, Excels, Images, Websites, or crawl entire websites to find and understand relevant information quickly and easily, enabling chat interactions with any type of data.
How to use PandaChat?
To use PandaChat, users can upload diverse data types like PDFs, Word Docs, Excels, Images, or website URLs, or crawl an entire website to build a comprehensive knowledge base. The AI then learns from this content to provide instant answers, recommend products, guide purchases, and automate customer support across live chat, email, social media, and voice channels. For website chatbots, integration is achieved by simply copying and pasting a short snippet of code. Setup is designed to be quick and intuitive, typically taking 10-15 minutes without requiring any coding skills.
What is PandaChat?
PandaChat Live is an award-winning AI assistant built to help you sell more and support your customers faster—all in one place. It works 24/7 across live chat, email, social media, and voice, leading to higher conversion rates, happier customers, and lower support costs.
Which channels does PandaChat support?
PandaChat supports Live Chat AI on your website, Email AI that automatically replies to customer emails, Social Media AI for Facebook, Instagram, Twitter/X, and WhatsApp, and Voice AI for phone support and automated call handling.
Can PandaChat connect to my Shopify store?
Yes, PandaChat has a seamless integration with Shopify, allowing the AI assistant to access your product catalog, FAQs, and policies to recommend products, answer questions, and guide customers through the buying process.
How long does it take to set up PandaChat?
You can get started in just a few minutes, typically 10–15 minutes, with no technical skills or coding required. The setup is designed to be simple and intuitive.
Is PandaChat available 24/7?
Yes, PandaChat works round the clock, providing instant answers even on weekends, holidays, or in the middle of the night. This leads to faster support response times, happier customers, and fewer missed sales.
Does PandaChat speak other languages?
Yes, PandaChat supports 95+ languages, offering real-time multilingual support that feels native, personal, and effortless for customers worldwide.
