OpenPhone
Collaborative business phone system with AI for startups and small businesses.
Source rating 5.0
(99)
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Paid
From $15
Verdict
A quick read before you dig into the full page.
- Best if
- You are startups and need: Sales teams using OpenPhone to manage customer communications and track interactions
- Skip if
- You need a free plan with no credit card
- Pick this when
- Paid · From $15
Overview
OpenPhone is a collaborative business phone system designed for startups and small businesses. It provides an intuitive, AI-powered app that works across all devices, allowing teams to manage customer calls, texts, and contacts in one shared space. OpenPhone offers features like dedicated phone numbers, call summaries, transcripts, integrations with popular tools, and an AI agent called Sona that answers calls 24/7.
Best for
Short scenarios where OpenPhone tends to shine.
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Sales teams using OpenPhone to manage customer communications and track interactions.
Best for Startups
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Support teams using OpenPhone to provide seamless customer service and resolve issues quickly.
Best for Small businesses
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Recruiting teams using OpenPhone to coordinate interviews and communicate with candidates.
Best for Sales teams
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Small businesses using OpenPhone to establish a professional phone presence and manage customer relationships.
Best for Support teams
How it works
Sign up for an OpenPhone account, choose a dedicated phone number or port an existing one, and invite your team to collaborate. Use the OpenPhone app on any device to manage calls, texts, and contacts, and integrate with other tools like Zapier, HubSpot, and Salesforce.
Example outputs 1
Sample generations and before/after results for OpenPhone.
Access & connections
Where you can use OpenPhone.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- Collaborative calling and messaging
- AI-powered call summaries and transcripts
- Integrations with popular CRM and business tools
- Sona AI answering agent
- Shared phone numbers for team collaboration
- Call flow builder for customized call routing
FAQ 12
What is OpenPhone?
OpenPhone is a collaborative business phone system designed for startups and small businesses. It provides an intuitive, AI-powered app that works across all devices, allowing teams to manage customer calls, texts, and contacts in one shared space. OpenPhone offers features like dedicated phone numbers, call summaries, transcripts, integrations with popular tools, and an AI agent called Sona that answers calls 24/7.
How to use OpenPhone?
Sign up for an OpenPhone account, choose a dedicated phone number or port an existing one, and invite your team to collaborate. Use the OpenPhone app on any device to manage calls, texts, and contacts, and integrate with other tools like Zapier, HubSpot, and Salesforce.
How does OpenPhone work?
OpenPhone provides you with additional phone numbers using the internet. You can download OpenPhone on mobile (iOS or Android) or use it on the web to make and receive calls and messages.
What devices do you support?
OpenPhone works on iOS, Android, and desktop, allowing you to stay connected across all your devices.
Does OpenPhone use my phone plan’s minutes?
No. OpenPhone relies on an internet connection—WiFi or mobile data—so you can make and receive calls anywhere in the world without using your phone plan's minutes.
How good is the call quality?
With a strong internet connection, OpenPhone provides excellent call quality, often better than traditional carriers. Try our free trial to experience it firsthand.
What countries can I call and text?
You can call and text virtually any country. Calls and messages to US and Canadian numbers are included. For other countries, per-minute or per-message rates apply.
Can I use OpenPhone with my team?
Yes. OpenPhone offers team-friendly features such as shared numbers, call collaboration tools, and integrations for better business communication.
Can I distinguish between business and personal calls?
Yes. Calls from your OpenPhone number appear differently, helping you easily differentiate between business and personal calls.
What if I want to cancel my subscription?
Unlike many competitors, you can cancel anytime through the OpenPhone app. Your subscription remains active until the end of your billing cycle. After that, your numbers will be saved for 60 days before being removed from your workspace.
What number will my customers see when I call?
Your OpenPhone number. Your personal phone number stays private.
Can I use my OpenPhone number to receive two-factor authentication (2FA) codes?
Some services don't allow virtual phone numbers for 2FA registration. We recommend using your personal phone number for registration and OpenPhone for other business communications.
OpenPhone
From $15