Verdict

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Best if
AI-powered platform for automated customer research and usability testing
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You need a free plan with no credit card
Pick this when
Paid · From $59 / month

Overview

Odaptos is a SaaS platform that offers automated customer research through AI. It enables user tests via videoconferencing and uses AI to detect emotions, providing a deep understanding of user needs and behaviors to deliver actionable insights. Odaptos helps companies improve their digital products by learning from their users' emotions using artificial intelligence. It offers features like emotion-based video players, automatic transcription, user recruitment widgets, system usability scores (SUS), and an intelligent chatbot named Oda to streamline user tests.

Odaptos screenshot

Access & connections

Where you can use Odaptos.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Automated customer research through AI
  • User tests via videoconferencing
  • Emotion detection and analysis
  • Emotion-based video player
  • Automatic transcription
  • User recruitment widget
  • System usability score (SUS)
  • Intelligent chatbot (Oda)
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  • Sentiment Analysis

FAQ 5

What is Odaptos?
Odaptos is a SaaS platform that offers automated customer research through AI. It enables user tests via videoconferencing and uses AI to detect emotions, providing a deep understanding of user needs and behaviors to deliver actionable insights. Odaptos helps companies improve their digital products by learning from their users' emotions using artificial intelligence. It offers features like emotion-based video players, automatic transcription, user recruitment widgets, system usability scores (SUS), and an intelligent chatbot named Oda to streamline user tests.
How to use Odaptos?
Users can plan user tests by pre-defining test protocols on Odaptos. The platform facilitates analysis and allows results to be segmented based on set criteria. Users can also mark significant moments in real-time during user testing with the markup tool. The platform analyzes facial expressions after the interview to provide a nuanced understanding of user emotions and evaluates the tone and nuances in user communications to provide a comprehensive view of their emotional state.
What does Odaptos do?
Odaptos helps companies learn from their users' emotions in order to improve their digital products using artificial intelligence. It is a platform that allows you to create and carry out user testing sessions with AI emotion recognition, create and carry out interviews, receive the results in a matter of minutes.
What features does Odaptos offer?
Odaptos offers features like emotion-based video players, automatic transcription, user recruitment widgets, system usability scores (SUS), and an intelligent chatbot named Oda to streamline user tests.
What kind of data security does Odaptos provide?
Odaptos ensures compliance with global data protection standards, safeguarding your information with the highest security protocols.
Odaptos From $59 / month