Verdict

A quick read before you dig into the full page.

Best if: AI-powered platform for 24/7 multi-channel customer automation with Voice AI
Pick this when: AI-powered platform for 24/7 multi-channel customer automation with Voice AI

Overview

NeoAgent is an AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat. It stands out with its rare Voice AI capability and native automation for appointments and lead generation on popular channels like WhatsApp and Facebook. NeoAgent offers automated 24/7 AI customer assistance for WhatsApp, web chat, and phone, enabling the creation of intelligent agents that respond in real-time, manage bookings, and support customers. It presents itself as a true Virtual Customer Service, managing emails, leads, scheduling appointments, and products.

Access & connections

Where you can use NeoAgent, and what it plugs into.

Platforms

Web

Integrations

WhatsApp Webhooks

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

AI-powered business automation
24/7 multi-channel customer interaction (Web Chat, WhatsApp, SMS, Voice Chat)
Rare Voice AI capability (Human-like AI calls with GPT Realtime voice)
Native automation for appointments and lead generation
Customized Help Desk
Advanced Business Intelligence
Social Integration
Development Tools (API and Webhooks)

FAQ 7

What is NeoAgent?

How to use NeoAgent?

To use NeoAgent, you need to "Enter, insert the sources, embed on the site." It offers instant integration with your website in 2 minutes with multi-channel support. You can connect an agent on Facebook, Instagram, or WhatsApp in just 43 seconds.

What is NeoAgent?

How do I connect to the tool to manage SMS?

The website states that NeoAgent unifies AI chat, voice calls and automated SMS into a single conversational platform. Specific connection steps for SMS are not detailed, but it mentions connecting an agent on Facebook, Instagram or WhatsApp in 43 seconds.

How do I add Neoagent to my website?

You can "embed on the site" as part of the easy-to-use instructions, and it states you can "Instantly integrate with your website in 2 minutes with multi-channel support."

Can I make Outbound calls?

NeoAgent offers "Web calls with Chat GPT in real time" and "Chiamate AI Human-like con GPT Realtime voice!", and "AI Calls" is listed as a use case, suggesting outbound call capabilities.

What do I get after the 14 days of NeoAgent Professional?

The provided content states "Try 14 days PRO" but does not specify what happens or what features are available after the 14-day trial period.