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Chatbots

MeyaGPT ✓

Build and launch great customer support chatbots

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Customer Support Automated Customer Service Chatbot
More categories (4)
AI Assistant Conversation Automation AI Communication Chatbots
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Trial; then from $99/mo

Verdict

A quick read before you dig into the full page.

Best if
Build and launch great customer support chatbots
Skip if
Limited analytics tools support
Pick this when
BFML and Python programming

Considering FastBots instead? Compare side by side

Overview

Meya is a chatbot platform that allows users to build and launch customer support services using BFML and Python programming languages. The platform comes with an advanced mobile and web chat user interface and allows users to create custom flows and components.

One of Meya's notable features is the in-browser developer console that provides CLI access, allowing users to build exactly what they need with their own code and integrations.

The platform also supports integrations with various messaging platforms, customer support providers, natural language understanding tools, and user analytics.

Meya's platform is scalable and customizable, allowing users to connect any system, script any flow and code any component. The platform uses BFML which is a human-friendly YAML syntax, and Python 3 with async I/O which allows users to install any Python packages and extend SDK element classes.

The platform also features complete system reference documentation, intro to flows and components, and chat UI customizations. Meya offers a 14-day free trial with no credit card required and provides 24/7 support, with collaborative solutioning, pair-programming sessions, and proactive monitoring and incident escalation.

Meya's platform is event-oriented, allowing users to react to any event with custom code, through its third-generation architecture. The platform provides a customizable DevOps workflow, enables GitHub actions of deploys, and supports continuous improvement.

MeyaGPT website

Access & connections

Where you can use MeyaGPT, and what it plugs into.

Platforms

Web CLI

Integrations

GitHub

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • API
  • Code
  • Tabular
  • Text

Output

  • Code
  • Tabular
  • API
  • Text

Pros & cons

Pros

  • BFML and Python programming
  • Mobile and web chat UI
  • In-browser developer console
  • CLI access for users
  • Custom flow creation
  • Custom component creation
  • Broad integration capabilities
  • Scalable and customizable
Show 28 more
  • Complete system reference documentation
  • Introductions to flows and components
  • Chat UI customizations
  • 14-day free trial
  • 24/7 support
  • Event-oriented
  • Customizable DevOps workflow
  • Supports GitHub actions
  • BFML human-friendly YAML syntax
  • Use of Python 3
  • Async I/O
  • Installation of any Python packages
  • Extending SDK element classes
  • React to any event with custom code
  • third-generation architecture
  • Coverage of multiple messaging platforms
  • Encrypting sensitive data
  • UI Toolkit for customization
  • Visual flow editor
  • GridQL log viewer
  • Usage analytics
  • Shared Slack channel
  • Email access for support
  • Proactive monitoring and incident escalation
  • One-click app deployments
  • Unlimited extensibility
  • Jinja2 templating
  • Build own integrations and loggers

Cons

  • Requires knowledge of Python
  • Uses proprietary BFML language
  • No multi-language support
  • 24/7 support not specific
  • Limited free trial period
  • User interface customization limitations
  • No full encryption mentioned
  • Dependency on third-party integrations
Show 2 more
  • Limited analytics tools support
  • Not open source

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Releases 1

Initial release January 19, 2021 Current
Initial release of MeyaGPT.

FAQ 12

What is MeyaGPT?
MeyaGPT is a platform for building and launching customer support services. It allows users to create chatbots using an advanced mobile and web chat user interface. The platform supports a wide range of integrations and allows users to create custom flows and components. It is notable for its in-browser developer console that provides CLI access, thereby enabling users to build exactly what they need with their own code and integrations.
What programming languages does MeyaGPT use?
MeyaGPT utilizes both BFML, a human-friendly YAML syntax, and Python 3 programming languages with async I/O. The use of Python 3 allows users to install any Python packages and extend SDK element classes.
Can I customize the user interface of MeyaGPT?
Yes, MeyaGPT provides options for customizing the chat user interface. It supports advanced widgets, modes, and customizations across Android, iOS, and web platforms.
Does MeyaGPT offer a free trial?
Yes, MeyaGPT does offer a 14-day free trial with no credit card required. The trial includes advanced mobile and web chat UI, unlimited custom flows and components, and access to the in-browser developer console with CLI.
What kind of support does MeyaGPT provide?
MeyaGPT offers extensive support to its users. This includes shared Slack channel and email access, collaborative solutioning, pair-programming sessions, and proactive monitoring and incident escalation. The support is provided 24/7.
What is the in-browser developer console in MeyaGPT?
The in-browser developer console in MeyaGPT is a feature that provides command line interface (CLI) access. It allows users to build exactly what they need utilizing their own code and integrating with other systems. With this tool, users can effectively control their chatbot's capabilities and functions.
What integrations does MeyaGPT support?
MeyaGPT supports integrations with various messaging platforms, customer support providers, natural language understanding tools, and user analytics. In terms of messaging platforms, it supports Meya Orb Mobile, Whatsapp, Facebook Messenger, Twitter, Twilio, and Google Assistant. For customer support providers, it integrates with Front, Zendesk Chat, Zendesk Support, Salesforce Live Agent, and Twilio Flex. MeyaGPT also uses AI interpretation tools such as Dialogflow and Wit.ai, and it supports API and Python integrations for backend data and services. Analytics can be measured through Segment and Google Analytics.
Is MeyaGPT scalable?
Yes, MeyaGPT is scalable, which allows for growth and adjustment to the needs of its users. It allows users to connect any system, script any flow, and code any component, providing the flexibility needed for scalability.
What is BFML?
BFML, used in MeyaGPT, is a simple, human-friendly YAML syntax. It has the full power of Jinja2 templating and supports Turing-complete flow control. A visual flow editor supports all features of BFML.
Can I build my own integrations in MeyaGPT?
In MeyaGPT, users can indeed build their own integrations and loggers using its Python functionality. This includes the capacity to install any Python packages and extend SDK element classes.
Does MeyaGPT offer system reference documentation?
Yes, MeyaGPT provides complete system reference documentation, alongside an introduction to flows and components, and chat UI customizations. This can help users understand and effectively utilize the system's functionalities.
Can MeyaGPT be used for customer support services?
Yes, MeyaGPT can be used for customer support services. It allows creation of a chatbot for customer interaction, support and service. It also allows integrations with various customer support providers thus enhancing the customer support process.
MeyaGPT Trial; then from $99/mo
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