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From $83

Verdict

A quick read before you dig into the full page.

Best if
You are community managers and need: Automating responses to common questions in Discord and Telegram communities
Skip if
You need a free plan with no credit card
Pick this when
Paid · From $83

Overview

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages. It is the ultimate customer support platform for community-driven companies, allowing you to support, respond, track and optimize support from one place, wherever your users are.

Mava screenshot

Best for

Short scenarios where Mava tends to shine.

  • Automating responses to common questions in Discord and Telegram communities

    Best for Community managers

  • Managing support tickets from multiple channels in one inbox

    Best for Customer support teams

  • Providing 24/7 customer support in multiple languages

    Best for Community-driven companies

  • Boosting customer satisfaction and conversion through real-time web chat support

    Best for Discord server owners

Example outputs 1

Sample generations and before/after results for Mava.

Mava screenshot
Mava screenshot

Access & connections

Where you can use Mava, and what it plugs into.

Platforms

Discord Bot

Integrations

Telegram Discord Slack

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-powered support automation
  • Shared inbox for managing support requests
  • Integration with community channels (Discord, Telegram, Slack, Web Chat, Email)
  • Analytics and metrics tracking
  • Customizable web chat widget
  • Multi-lingual support

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FAQ 5

What is Mava?
Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages. It is the ultimate customer support platform for community-driven companies, allowing you to support, respond, track and optimize support from one place, wherever your users are.
How to use Mava?
Integrate Mava with your community channels like Discord, Telegram, Slack, and web chat. Train the AI using your knowledge base, and Mava will automatically respond to support requests in public channels and private tickets. Use the shared inbox to manage and track support tickets.
Is there a free trial available?
Mava offers a free plan ideal for smaller communities, allowing you to manage up to 100 support requests per month. It’s also a great way to test our platform. While some advanced features are exclusive to paid plans, you can still explore and preview most features on the free plan (though activation is limited to paid tiers).
How many agents can I add?
There is no limit to the number of users you can add on any plan. Our pricing is based on the volume of support requests—not the number of team members. This means your entire team can access Mava for one flat rate, with no extra cost for adding team members. Plus, AI capabilities are included in all plans at no additional charge.
Do you provide moderators or support agents?
No, Mava is a software platform designed for your internal team to optimize support operations. While we don't provide outsourcing services directly, we’d be happy to connect you with trusted partners who specialize in outsourced support. Feel free to reach out.
Mava From $83
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