Verdict

A quick read before you dig into the full page.

Best if: Product discovery solution with AI-powered search, merchandising, and personalization for online shops
Pick this when: Product discovery solution with AI-powered search, merchandising, and personalization for online shops

Overview

FactFinder is a product discovery solution that helps online shops deliver superior shopping experiences. Trusted by over 2,000 B2C and B2B online shops, FactFinder offers search, filters, ranking rules, and analytics to ensure customers quickly find what they need. Following the acquisition of Loop54, FactFinder now offers Infinity, an advanced solution leveraging AI and machine learning for search, merchandising, and personalization.

Access & connections

Where you can use loop54.com.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

AI-powered search
Personalized recommendations
Merchandising tools
Navigation optimization
Product Discovery
Predictive Basket
Customer-Specific Info
Geo

FAQ 8

What is FactFinder?

How to use FactFinder?

Explore the FactFinder website to learn about their product discovery solutions, including Infinity. You can request a demo, explore case studies, and access documentation to understand how to integrate and utilize their features for your online shop. Contact their team for support and integration assistance.

Will my pricing or contract change after the Loop54 acquisition?

No, your pricing and contract will remain exactly the same. The only change is that you’ll now be visiting fact-finder.com instead of www.loop54.com for information and resources.

What's happening to the Loop54 support team?

There are no changes to the support team. You’ll continue to receive the same high-quality support from the same team you know. If you have any questions or need assistance, you can reach out to us at [email protected].

Do I need to make any updates on my end?

No updates are required on your end. We recommend updating your bookmarks to fact-finder.com to ensure easy access to the resources you need.

Where do I log in to Infinity?

The link to the Infinity portal remains the same. You can log in here, or find the login link at the top right of fact-finder.com under “Support.” If you need assistance with your login credentials, please contact our support team at [email protected].

How will this acquisition improve the solution for our customers?

The acquisition of Loop54 by FactFinder marks a milestone in the evolution of search, merchandising, and personalization technology. Loop54’s leadership in real-time, 1:1 AI personalization, combined with FactFinder’s proven expertise, enables us to deliver transformative eCommerce experiences.

What makes this solution stand out from others?

FactFinder is trusted by more than 2,000 online shops in B2B and B2C to deliver superior shopping experiences. Our flexible and headless compatible platform gives eCommerce teams both automation and control, underpinned by AI and human intelligence to deliver personalized results that shoppers love.