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Summarization

Listen Labs

AI-powered customer interview platform for actionable insights and reports.

Source rating 5.0 (88) 1.2M views 1.2M/mo traffic 0 saves Unknown
Customer interviews AI research Market research
More categories (7)
Qualitative research Quantitative research User research Concept Testing Usability Testing Brand perception AI-moderated interviews
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Verdict

A quick read before you dig into the full page.

Best if
You are marketing professionals and need: Concept testing
Pick this when
AI-powered customer interview platform for actionable insights and reports

Overview

Listen Labs conducts customer interviews for you and summarizes responses into insightful and actionable reports. It's an AI-first research platform that replaces manual research methods with AI-moderated customer interviews. Listen Labs finds the right participants, conducts interviews, analyzes responses, and delivers actionable insights in hours, not weeks.

Listen Labs screenshot

Best for

Short scenarios where Listen Labs tends to shine.

  • Concept testing

    Best for Marketing professionals

  • Landing page testing

    Best for Product managers

  • Foundational research

    Best for User researchers

  • Brand perception analysis

    Best for Research & Insight Leads

  • Creative testing

    Best for Marketing professionals

  • Usability testing

    Best for Marketing professionals

How it works

Select a template or upload a discussion guide, recruit participants from Listen Labs' panel or your own users, and let the AI conduct and analyze hundreds of interviews to generate a detailed report.

Example outputs 1

Sample generations and before/after results for Listen Labs.

Listen Labs screenshot
Listen Labs screenshot

Access & connections

Where you can use Listen Labs, and what it plugs into.

Platforms

Web

Integrations

Figma

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-moderated interviews
  • Automated analysis and report generation
  • Participant recruitment
  • Multi-language support
  • Stimuli testing (videos, images, Figma prototypes)

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FAQ 6

What is Listen Labs?
Listen Labs conducts customer interviews for you and summarizes responses into insightful and actionable reports. It's an AI-first research platform that replaces manual research methods with AI-moderated customer interviews. Listen Labs finds the right participants, conducts interviews, analyzes responses, and delivers actionable insights in hours, not weeks.
How to use Listen Labs?
Select a template or upload a discussion guide, recruit participants from Listen Labs' panel or your own users, and let the AI conduct and analyze hundreds of interviews to generate a detailed report.
What types of research methods does Listen Labs replace?
Listen Labs replaces surveys, focus groups, and in-depth interviews with AI-moderated interviews.
How quickly can I get results with Listen Labs?
Listen Labs delivers actionable insights in hours, not weeks.
What kind of stimuli can I test with Listen Labs?
You can test videos, images, and Figma prototypes.
What languages does Listen Labs support?
Listen Labs supports translation and transcription between more than 50 languages.
Listen Labs
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