Kastro
AI-powered customer support solution using ChatGPT for startups and indie hackers.
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Freemium
Free + from $35
Verdict
A quick read before you dig into the full page.
- Best if
- AI-powered customer support solution using ChatGPT for startups and indie hackers
- Skip if
- You need enterprise SLAs or a fully managed team plan right away
- Pick this when
- Freemium · Free + from $35
Overview
Kastro is an AI-first customer support solution designed for startups and indie hackers. It uses ChatGPT to create an AI support agent that streamlines customer support, reduces expenses, and boosts revenue with 24/7 AI responses. Kastro offers an all-in-one customer support solution where AI and people work better together, focusing on handling repetitive questions and suggesting relevant articles from a help center.
Access & connections
Where you can use Kastro.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- GPT Chatbot
- AI Workspace
- Help Center
- Typing Suggestions
- Quick Replies
- Live Chat
- Website Crawler
- AI Offline Support
Show 2 more
- Customer Insights
- Reporting
FAQ 9
What is Kastro?
Kastro is an AI-first customer support solution designed for startups and indie hackers. It uses ChatGPT to create an AI support agent that streamlines customer support, reduces expenses, and boosts revenue with 24/7 AI responses. Kastro offers an all-in-one customer support solution where AI and people work better together, focusing on handling repetitive questions and suggesting relevant articles from a help center.
How to use Kastro?
Teach ChatGPT to be your support operator by connecting it to your knowledge base. Kastro will then handle repetitive questions, suggest relevant articles, and organize conversations, allowing your support team to focus on more complex issues. You can also use the AI-enhanced workspace to summarize conversations, expand replies, and rephrase answers.
Can I try Kastro before purchasing?
Yes, we offer a free plan that you can use to explore Kastro's features and capabilities before making a commitment.
→ Learn more on our pricing page
→ Learn more on our pricing page
How are messages calculated?
Each reply sent by Kastro with length of 1,500 tokens is counted as one message. However, messages sent by your operator to customers aren't counted.
What happens when my message credit ends before my subscription renews?
Once your message credits run out, any messages from your customers will be automatically forwarded to an operator, and Kastro won't respond to them.
Do you use ChatGPT (aka gpt-3.5-turbo) or GPT-4?
We currently use gpt-3.5-turbo as default, for our chatbots but GPT-4 is available.
Can I use GPT-4?
Yes, you can use GPT-4, but it will cost four times the normal messages.
Does it work on websites in languages other than English?
Yes, Kastro works on websites in languages other than English.
My company needs a custom integration or custom feature that is not yet supported by Kastro. What should I do?
If you need a custom integration or feature, you can join as an Elite customer, and we can work with you to create a custom pricing plan based on your specific needs.
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Kastro
Free + from $35