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Infichat

AI-powered customer support platform with chatbot, live chat, and help center features.

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Knowledge Customer-service Knowledge Base
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AI-powered customer support platform with chatbot, live chat, and help center features
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AI-powered customer support platform with chatbot, live chat, and help center features

Overview

Infichat is an AI-powered customer support platform that allows you to create an AI chatbot, live chat, and help center to resolve most customer queries instantly. It offers a combination of AI chatbot, Help center, and live support messaging to provide customer support. Infichat helps increase revenue, keep customers happy, and reduce churn by resolving 60% of customer queries instantly using AI. It allows training the chatbot using PDFs, website URLs, and other resources so that AI can handle most customer queries instantly.

Infichat screenshot

Access & connections

Where you can use Infichat.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI Chatbot
  • Help Center
  • Live Support Messaging
  • Inbox Integration
  • Knowledge Base Training

FAQ 10

What is Infichat?
Infichat is an AI-powered customer support platform that allows you to create an AI chatbot, live chat, and help center to resolve most customer queries instantly. It offers a combination of AI chatbot, Help center, and live support messaging to provide customer support. Infichat helps increase revenue, keep customers happy, and reduce churn by resolving 60% of customer queries instantly using AI. It allows training the chatbot using PDFs, website URLs, and other resources so that AI can handle most customer queries instantly.
How to use Infichat?
First, create an account on Infichat. From your dashboard, add knowledge base by providing a website URL. It will fetch the URL and scrape data from each fetched link. You can also upload PDF and text files. Then create your first chatbot using the knowledge bases, giving it a name, welcome message, customer messages, and color of your preference. Finally, embed the chatbot on your website using the unique embed code provided.
What is Infichat?
Infichat is an AI-powered customer support platform that allows you to create an AI chatbot, live chat, and help center to resolve most customer queries instantly.
How many chatbots can I create?
You can have as many chatbots as you want for each plan and put them on as many websites as you like.
Will it work with other languages if my website isn't in English?
The chatbot will answer your visitors in their own language - so if someone speaks to it in French, it'll answer in French. It doesn't matter what language you use to train it.
What's the way to put the chatbot on my website?
For each chatbot, you'll get a unique embed code. All you have to do is paste it into your website.
Can I customize my chatbots?
Sure, you can make your chatbot your own by changing its color, giving it a name, creating a welcome message, and setting up some custom messages.
How can I contact you?
You can get in touch with us at [email protected] and we'll get back to you as soon as possible.
How to create a chatbot using Infichat?
First, create an account on Infichat. From your dashboard, add knowledge base by providing a website URL. It will fetch the URL and scrape data from each fetched link. You can also upload PDF and text files. Then create your first chatbot using the knowledge bases, giving it a name, welcome message, customer messages, and color of your preference.
Is there any free option to try Infichat?
Yes, you can create an account and give us a try for free. Also you can check out the demo of the chatbot in the bottom right corner.
Infichat
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