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Herodesk

Customer support tool for small to mid-sized businesses with webshop integration.

Source rating 5.0 (95) 4.2k views 4.2k/mo traffic 0 saves Freemium
More categories (10)

Free + from €15.95 per user, per month

Verdict

A quick read before you dig into the full page.

Best if
Customer support tool for small to mid-sized businesses with webshop integration
Skip if
You need enterprise SLAs or a fully managed team plan right away
Pick this when
Freemium · Free + from €15.95 per user, per month

Overview

Herodesk is a simple and affordable customer support tool designed for small and mid-sized businesses. It allows users to organize customer support in one place, integrating directly with webshops like Shopify and WooCommerce. Herodesk offers features such as multi-channel support (email, live chat, Messenger, Instagram), webshop integrations, and tools for team collaboration and organization. It aims to provide world-class customer service by helping businesses focus on their customers.

Herodesk screenshot

Access & connections

Where you can use Herodesk, and what it plugs into.

Platforms

Web

Integrations

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Multi-channel support (Email, Live-chat, Messenger & Instagram)
  • Webshop integrations (Shopify, WooCommerce, DanDomain)
  • Team collaboration tools
  • Customer service organization features

FAQ 6

What is Herodesk?
Herodesk is a simple and affordable customer support tool designed for small and mid-sized businesses. It allows users to organize customer support in one place, integrating directly with webshops like Shopify and WooCommerce. Herodesk offers features such as multi-channel support (email, live chat, Messenger, Instagram), webshop integrations, and tools for team collaboration and organization. It aims to provide world-class customer service by helping businesses focus on their customers.
How to use Herodesk?
To start using Herodesk, create a free account, connect your business by forwarding emails and linking social media accounts, and then begin responding to customer messages directly within the Herodesk platform.
What is Herodesk?
Herodesk is a simpler and cheaper helpdesk tool built for small and medium-sized businesses that integrates directly with your webshop.
What channels does Herodesk support?
Herodesk supports multiple channels including Email, Live-chat, Messenger & Instagram.
Does Herodesk offer a free trial?
Yes, Herodesk offers a 14-day free trial on Herodesk Plus.
Do I need a credit card to start a free trial?
No, no credit card is required to start a free trial.
Herodesk Free + from €15.95 per user, per month