Herodesk
Customer support tool for small to mid-sized businesses with webshop integration.
Free + from €15.95 per user, per month
Verdict
A quick read before you dig into the full page.
- Best if
- Customer support tool for small to mid-sized businesses with webshop integration
- Skip if
- You need enterprise SLAs or a fully managed team plan right away
- Pick this when
- Freemium · Free + from €15.95 per user, per month
Overview
Herodesk is a simple and affordable customer support tool designed for small and mid-sized businesses. It allows users to organize customer support in one place, integrating directly with webshops like Shopify and WooCommerce. Herodesk offers features such as multi-channel support (email, live chat, Messenger, Instagram), webshop integrations, and tools for team collaboration and organization. It aims to provide world-class customer service by helping businesses focus on their customers.
Access & connections
Where you can use Herodesk, and what it plugs into.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- Multi-channel support (Email, Live-chat, Messenger & Instagram)
- Webshop integrations (Shopify, WooCommerce, DanDomain)
- Team collaboration tools
- Customer service organization features