Heep AI
AI agents for automated customer support on social media.
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Paid
From $09 / month
Verdict
A quick read before you dig into the full page.
- Best if
- AI agents for automated customer support on social media
- Skip if
- You need a free plan with no credit card
- Pick this when
- Paid · From $09 / month
Overview
Heep AI offers AI agents for advanced customer support on social media platforms like Instagram, WhatsApp, and Messenger. Unlike traditional chatbots, Heep AI agents can take actions such as booking reservations and managing orders autonomously, allowing businesses to automate customer interactions 24/7. Custom features can be developed to tailor the AI agent to specific business needs, such as booking systems for restaurants or order tracking for online stores.
Access & connections
Where you can use Heep AI, and what it plugs into.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- AI-powered chatbots that take action, not just reply
- Seamless integration with WhatsApp, Instagram, and Messenger
- Custom feature development to fit specific business needs
- 24/7 availability in any language
- Personalized interactions tailored to business workflows
FAQ 10
What is Heep AI?
Heep AI offers AI agents for advanced customer support on social media platforms like Instagram, WhatsApp, and Messenger. Unlike traditional chatbots, Heep AI agents can take actions such as booking reservations and managing orders autonomously, allowing businesses to automate customer interactions 24/7. Custom features can be developed to tailor the AI agent to specific business needs, such as booking systems for restaurants or order tracking for online stores.
How to use Heep AI?
Integrate Heep AI with your social media accounts (WhatsApp, Instagram, Messenger). Customize features to handle specific tasks like bookings or order tracking. The AI agent then automates customer interactions.
How easy is it to set up the chatbot?
Our chatbot is easy to set up with step-by-step guidance. Most businesses can get started quickly, and we handle any custom feature development for you.
Can the chatbot connect to multiple social media accounts at once?
Yes, our chatbot can manage customer conversations across multiple Instagram, WhatsApp, and Messenger accounts from one interface.
What kind of custom features can I add?
You can request any specific feature you need, like restaurant bookings, payment integrations, or e-commerce support. We’ll develop these features to fit your business.
How long does it take to develop a custom feature?
Custom features typically take up to two weeks, depending on complexity. The setup of custom features is free. However, for more complex integrations or specific requests, we reserve the right to charge additional fees, depending on the complexity.
Can I track customer interactions with the chatbot?
Yes, our chatbot comes with advanced analytics to track and analyze customer interactions. You also have the option to take over the conversation manually at any time and respond directly.
What if I don’t need any custom features right now?
You can start with our standard chatbot setup, and if your needs change, you can always request custom features later.
Is there a minimum commitment for monthly subscriptions?
If you create custom functions, there’s a minimum 3-month commitment on monthly subscriptions to cover the development and installation.
What AI features does the chatbot offer?
Our chatbot can respond using AI-generated voices or even reproduce your own voice using technology from ElevenLabs. It can also handle voice messages, converting them into text for responses, and process images sent by users, allowing for a more dynamic interaction. These AI features can be selected in the pricing plan, depending on your needs.
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Heep AI
From $09 / month