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Chatbots 2026 Rank: #1984

GhostChat ✓

Live chat and AI that won't slow your site.

Source rating 5.0 (1) 393 views 5 saves Freemium
Agent AI Chatbot Live Chat
More categories (4)
Customer Support Multi-site Support Privacy-Focused Chatbots
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Free + from $12/mo

Privacy Terms

Verdict

A quick read before you dig into the full page.

Best if
Live chat and AI that won't slow your site
Skip if
Limited customization of chat interface
Pick this when
Automates customer interaction

Considering FastBots instead? Compare side by side

Overview

GhostChat is a lightweight live chat widget with a built-in AI chatbot, made for small businesses and lean teams. The ~15KB widget installs with one line of code and answers visitor questions 24/7 from a knowledge base it can draft by reading your site, handing off to a human whenever it's unsure — you can take over any conversation live from the shared team inbox, or reply straight from your email.

It's privacy-first by design: no cookies, no tracking, GDPR-friendly. Pricing is flat-rate, not metered — no per-resolution or per-message fees, and the AI assistant is included in every plan, even the free one.

Free for one site; flat monthly paid plans add seats, sites, and a bigger AI allowance. Works with any stack including Shopify, WordPress, React, and Next.js, and a Bot Agent API + webhooks let you bring your own AI model instead of being locked into ours.

GhostChat website

Access & connections

Where you can use GhostChat, and what it plugs into.

Platforms

Web

Integrations

WordPress Webhooks Shopify

API

Public API available

Browse other tools with an API

Capabilities

What this tool accepts, produces, and is strongest at.

Input

  • API
  • Text

Output

  • API
  • Text

Highlights

  • Agents
  • API

Supported features

  • Agents
  • API

Models

Text

Claude Sonnet 5 Claude Haiku 4.5

Pros & cons

Pros

  • Automates customer interaction
  • 24/7 customer support
  • Privacy-centric operation
  • GDPR-friendly
  • Shared team inbox
  • Identity verification feature
  • Multi-site support
  • Lightweight tool
Show 25 more
  • Easy installation
  • Instant email responses
  • Webhook compatibility
  • Flat-rate pricing
  • Single site free service
  • Allows FAQ integration
  • Uncertainty handoff
  • Human takeover option
  • E-commerce integrations
  • Platform & framework compatibility
  • React integration
  • Next.js integration
  • Shopify integration
  • No tracking or cookies
  • Not per seat charging
  • Responsive support
  • No lock-in to specific model
  • No per-resolution fees
  • No per-message costs
  • Built for multiple jobs
  • Featherweight widget
  • Works with any stack
  • Reply from any inbox
  • Worldwide low latency
  • No credit card required

Cons

  • No native iOS app (PWA instead)
  • Flat-rate may not suit small teams
  • Limited framework integrations
  • Limited customization of chat interface

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Releases 1

Initial release July 23, 2026 Current
Initial release of GhostChat.

FAQ 12

What is GhostChat?
GhostChat is a combined live chat and AI chatbot solution. It is designed to automate customer interaction with a built-in AI chatbot, which responds to customer queries around the clock. Focusing heavily on privacy, GhostChat refrains from tracking or cookies, making it GDPR-friendly. It also provides a shared team inbox and identity verification for secure communication. GhostChat promotes ease of use with easy installation, lightweight operation and convenient features such as a FAQ knowledge base, handoff during uncertainty, and human takeover.
Can GhostChat be used across different teams?
Yes, GhostChat is designed to work efficiently across different teams. Teams can leverage GhostChat's AI capabilities to automate customer interactions, ensure 24/7 availability, and improve customer support.
What is the role of AI in GhostChat?
Jacob
🛠️ 1
tool
wrote:
The built-in AI chatbot answers visitor questions 24/7 from your FAQ knowledge base. When it's unsure about an answer, it hands the conversation off to a human instead of guessing, and your team can take over any conversation live from the shared inbox at any time.
How does GhostChat automate customer interaction?
GhostChat automates customer interactions through its built-in AI chatbot. This chatbot can respond to customer queries 24/7 without any need for human intervention. However, in cases of uncertainty, GhostChat allows a human takeover to ensure a detailed and precise response.
Is GhostChat compliant with GDPR?
Yes, GhostChat is designed with privacy-centric operation in mind. It refrains from using tracking or cookies, which makes it compliant with General Data Protection Regulations (GDPR).
What is the function of the shared team inbox in GhostChat?
The function of the shared team inbox in GhostChat is to ensure a seamless workflow by handling both live chat and AI interactions. This feature allows different teams to collectively manage and respond to customer interactions, which improves collaboration and efficiency.
Can GhostChat be used across multiple sites?
Yes, GhostChat can extend its services across multiple sites. This makes it a versatile choice for businesses with multiple websites or online platforms.
How user-friendly is GhostChat's installation process?
GhostChat ensures a user-friendly installation process. With merely one line of code, users can easily install GhostChat on their website.
How does GhostChat ensure identity verification?
Jacob
🛠️ 1
tool
wrote:
Identity verification lets your website cryptographically sign the identity of logged-in visitors, so your agents know they're really talking to the account holder — useful for support conversations about billing or account changes. It's a developer feature enabled with a simple server-side signature.
Does GhostChat allow the use of different AI models?
Yes, GhostChat allows the use of different AI models. It supports the use of other AI models via a webhook, steering clear of restricting users to a single AI model, thereby advocating flexibility of operation.
How does GhostChat's pricing model differ from competitors?
GhostChat employs a flat-rate pricing model whereas most competitors charge per seat. It offers free service for a single site, and its additional paid plans have a flat fee, irrespective of the number of users.
What is the uncertainty handoff feature in GhostChat?
The uncertainty handoff feature in GhostChat ensures that when the AI is unsure about a response, it hands off the interaction to a human agent. This delivers a more accurate and detailed response, enhancing customer service and satisfaction.
GhostChat Free + from $12/mo
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